> For the complete documentation index, see [llms.txt](https://support.onlogic.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.onlogic.com/product-documentation/industrial-products/helix-hx300-series/hx320.md).

# HX320

Intel N-Series Industrial Edge Computer. This page also applies to the TM270 ThinManager Ready platform.

## <mark style="color:blue;">1-</mark> <mark style="color:blue;">Product Overview</mark>

### <mark style="color:blue;">1.1- Introduction</mark>

The Helix 320 harnesses the enhanced power and capabilities of Intel N-Series N250 and N355 processors in a low profile fanless system built for the challenges of the IoT edge.&#x20;

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FURLdlMbVKjCXJ8XLhkmN%2FScreenshot%202026-03-09%20153951.png?alt=media&amp;token=ff993b35-577b-4e9f-b467-46b93b497ae5" alt=""><figcaption><p>HX320 Industrial Computer</p></figcaption></figure>

For more information on accessories and additional features, visit the HX320 product page:

* [https://www.onlogic.com/store/HX320/](https://www.onlogic.com/store/hx320/) &#x20;

### <mark style="color:blue;">1.2- Safety</mark> <a href="#mmm6g67oklt6" id="mmm6g67oklt6"></a>

<details>

<summary><mark style="color:blue;">Safety Precautions, Safeguards &#x26; Information</mark> <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"></summary>

<mark style="color:red;">Do not open and modify the device! The device complies with various national and international Safety, EMC and Environmental requirements per various standards.</mark>

<mark style="color:red;">Modification of the device may void certifications, warranty and/or cause possible injury to the user.</mark>

<mark style="color:blue;">Safe use and installation instructions</mark>

1. Care must be taken handling the device to prevent injury to self or possibility of damaging the unit.
2. Read the entire manual before using the product.
3. Install the device securely per users manual instructions.
4. Wall or ceiling mounting device requires use of OnLogic mounting plate or bracket.
5. Use M3x0.5mm Flat Head screws to attach mounting plate or mounting brackets to threaded holes on bottom or rear of chassis. Screws should be a minimum length of 4mm. Add 1mm of screw length for every mm of additional thickness of plate or bracket beyond 1.5mm.
6. <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2Fe6vxOUHYrLploeVxc1TB%2Fimage.png?alt=media&amp;token=f4ff6ef4-b00b-41f6-acb2-451859db25f1" alt="" data-size="line"><mark style="color:red;">**Caution, Hot Surface!**</mark> <mark style="color:red;"></mark><mark style="color:red;">It is normal for the unit to heat up and be hot to touch.</mark> <mark style="color:red;"></mark><mark style="color:red;">**Do not touch**</mark> <mark style="color:red;"></mark><mark style="color:red;">the heatsink area or enclosure during operation and 30 minutes after shutdown allowing the unit to cool down.</mark>
7. Ambient operating temperature must be between 0 °C to 50 °C with a non-condensing relative humidity of 10-85%.
8. The device can be stored at temperatures between -10 °C to 85 °C. Note: Unit must be stabilized within operating temperature before use, minimum 3HR.
9. Keep the device away from liquids and flammable materials. Not to be installed in a hazardous environment.
10. Do not clean the device with liquids. The chassis can be cleaned with a dry cloth or duster only. To prevent injury to self and/or damage to the device the unit must be powered down and all connecting power and other peripherals shall be disconnected prior to cleaning.
11. Allow adequate space around all sides of the device for proper cooling and to not exceed its maximum operating temperature limit. If the device is mounted to a vertical surface then recommended device orientation is such that heatsink fins allow air to rise unobstructed. Alternative orientations may result in reduced operational temperature range.
12. This device is intended for indoor operation only.
13. <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"> <mark style="color:red;">**Caution, Risk of Electric Shock!**</mark> Unit is powered by low voltage DC (Direct Current) only! Do not connect AC (Alternating Current) into the device!
14. To power the device use only UL Listed external power supplies with DC output of 12-36VDC, see specs for details.
15. Install the device only with shielded network cables.
16. The installer should be experienced in aftermarket installation and familiar with general practices for installing electronics.
17. This equipment is intended to be used in Restrict Access Location. The Restrict Access Location must only be accessed by a Skilled person or by Instructed person.&#x20;
18. Service and repair of the device must be done by qualified skilled service personnel. This includes, but is not limited to, replacement of the CMOS battery. Replacement CMOS battery must be UL recognized and of a similar type as the original.
19. Proper disposal of the CMOS battery must comply with local governance.
20. Radio device is not intended for emergency service use.
21. To protect against excessive RF exposure, maintain at least 20cm from any user and the RF antennas. Only use provided dual band PIFA antennas with 2dBi/2dBi gain (2.4 and 5Ghz)\
    for Wifi/BT.
22. This equipment is not suitable for use in locations where children are likely to be present.

<img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"> **WARNING:** There is danger of explosion if the CMOS battery is replaced incorrectly. Disposal of battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in an explosion.

</details>

<details>

<summary><mark style="color:blue;">Précautions et guide d’installation</mark> <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"></summary>

<mark style="color:red;">Ne pas ouvrir et modifier l'appareil ! L'appareil est conforme à diverses exigences nationales et internationales en matière de sécurité, de CEM et d'environnement selon diverses normes.</mark>

<mark style="color:red;">La modification de l'appareil peut annuler les certifications, la garantie et/ou causer des blessures à l'utilisateur.</mark>

<mark style="color:blue;">Instructions d'utilisation et d'installation en toute sécurité</mark>

1. Des précautions doivent être prises lors de la manipulation de l'appareil pour éviter de se blesser ou d'endommager l'appareil.
2. Lisez l'intégralité du manuel avant d'utiliser le produit.
3. Installez l'appareil en toute sécurité selon les instructions du manuel de l'utilisateur.
4. Pour vous protéger contre une exposition RF excessive, maintenez au moins 20 cm de tout utilisateur et des antennes RF. Utilisez uniquement les antennes double bande fournies avec un gain de 2 dBi/2 dBi.
5. Le dispositif de montage mural ou au plafond nécessite l'utilisation d'une plaque ou d'un support de montage. La plaque ou le support doit être en métal et avoir une épaisseur minimale de 1 mm.
6. Utilisez des vis à tête plate M4x0,5 mm pour fixer la plaque de montage ou les supports de montage aux trous filetés au bas ou à l'arrière du châssis. Les vis doivent avoir une longueur minimale de 4 mm. Ajoutez 1 mm de longueur de vis pour chaque mm d'épaisseur supplémentaire de plaque ou de support au-delà de 1,5 mm.
7. <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F2BKfMYEWqwLZlW0MiD3E%2Fimage.png?alt=media&amp;token=d190c909-ea48-4f1a-a7a0-821b4c3fc8f6" alt="" data-size="line"><mark style="color:red;">**Attention surface chaude!**</mark> <mark style="color:red;"></mark><mark style="color:red;">Il est normal que l'appareil chauffe et soit chaud au toucher. Ne touchez pas la zone du dissipateur thermique ou le boîtier pendant le fonctionnement et 30 minutes après l'arrêt pour permettre à l'unité de refroidir.</mark>
8. La température ambiante de fonctionnement doit être comprise entre 0 °C et 40 °C avec une humidité relative sans condensation de 10 à 85 %.
9. L'appareil peut être stocké à des températures comprises entre -10 °C et 85 °C. Remarque : L'unité doit être stabilisée à la température de fonctionnement avant utilisation, minimum 3 heures.
10. Gardez l'appareil à l'écart des liquides et des matériaux inflammables. Ne pas installer dans un environnement dangereux.
11. Ne nettoyez pas l'appareil avec des liquides. Le châssis peut être nettoyé uniquement avec un chiffon sec ou un plumeau. Pour éviter de se blesser et/ou d'endommager l'appareil, l'appareil doit être éteint et toutes les alimentations et autres périphériques doivent être déconnectés avant le nettoyage.
12. Prévoyez un espace suffisant autour de tous les côtés de l'appareil pour un refroidissement correct et pour ne pas dépasser sa limite de température de fonctionnement maximale. Si l'appareil est monté sur une surface verticale, l'orientation recommandée de l'appareil est telle que les ailettes du dissipateur thermique permettent à l'air de monter sans obstruction. Des orientations alternatives peuvent entraîner une plage de températures de fonctionnement réduite.
13. Cet appareil est destiné à une utilisation en intérieur uniquement.
14. <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"><mark style="color:red;">**Attention, risque de choc électrique !**</mark> L'unité est alimentée uniquement par une basse tension CC (courant continu) ! Ne connectez pas le courant alternatif (courant alternatif) à l'appareil !
15. Pour alimenter l'appareil, utilisez uniquement des alimentations externes répertoriées UL avec une sortie CC de 12-36 VCC, voir les spécifications pour plus de détails.
16. Les méthodes de câblage utilisées pour le raccordement de l'équipement à l'alimentation secteur doivent être conformes au Code national de l'électricité, NFPA 70, et au Code canadien de l'électricité, Partie I, CSA C22.1.
17. Prévoyez suffisamment d'espace pour les connexions de câblage du bornier afin que les fils ne se plient pas et soient protégés contre les dommages accidentels.
18. Installez l'appareil uniquement avec des câbles réseau blindés.
19. L'installateur doit avoir de l'expérience dans l'installation de pièces de rechange et être familiarisé avec les pratiques générales d'installation de composants électroniques.
20. Cet équipement est destiné à être utilisé dans un lieu à accès restreint. L'accès à ce lieu est réservé à une personne qualifiée ou formée.
21. L'appareil radio n'est pas destiné aux services d'urgence.
22. L'entretien et la réparation de l'appareil doivent être effectués par un personnel qualifié. Cela inclut, mais sans s'y limiter, le remplacement de la batterie CMOS. La batterie CMOS de remplacement doit être du même type que celle d'origine.
23. L'élimination appropriée de la batterie CMOS doit être conforme à la gouvernance locale.
24. Le produit doit uniquement être connecté à un routeur, un commutateur ou un équipement réseau similaire certifié
25. Le produit est destiné à une utilisation en intérieur uniquement.
26. Le produit ne peut pas être connecté au réseau public.
27. Cet équipement n'est pas adapté à une utilisation dans des endroits où des enfants sont susceptibles d'être présents.

<img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line">**ATTENTION:** Il existe un risque d'explosion si la pile CMOS n'est pas remplacée correctement. L'élimination de la batterie dans le feu ou dans un four chaud, ou l'écrasement ou le découpage mécanique d'une batterie peut entraîner une explosion.

</details>

<details>

<summary><mark style="color:blue;">安全預防措施，保障措施和訊息</mark> <img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"></summary>

請勿開啟和修改該設備！該設備符合各種國家和國際安全、電磁相容和環境要求。

修改設備可能會使認證、保固失效和/或對使用者造成傷害。

安全使用和安裝說明

1. 操作設備時必須小心，以防止傷害自己或損壞設備。
2. 使用產品前請閱讀完整手冊。
3. 請依照使用手冊說明安全地安裝設備。
4. 將本裝置壁掛或安裝於天花板時，需使用 OnLogic 安裝板或支架。
5. VESA 安裝設備應使用 4 個 M3x0.5 毫米 L=4 毫米螺絲固定 VESA 支架或將其安裝到機殼背面的螺紋孔中。板或支架厚度每超過 1.5 毫米，螺絲長度每增加 1 毫米。
6. ![](https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F8RQ9FSpTw59dTCL8RYWH%2Fimage.png?alt=media\&token=98ff8772-2df4-47b6-9cb2-29da4a96b5f5)小心，表面高溫！設備發熱且摸起來很燙是正常現象。在運作期間以及關機後 30 分鐘內請勿觸摸散熱器區域或後部外殼，以便設備冷卻。
7. 環境工作溫度必須介於 0 至 50°C 之間，且無凝結相對濕度為 5-95%。
8. 該設備可儲存在-10°C至85°C的溫度下。注意：設備在使用前必須穩定在工作溫度範圍內，至少3小時。
9. 請將設備遠離液體和易燃材料。切勿安裝在危險環境中。
10. 請勿使用液體清潔本裝置。機身僅可用乾布或除塵刷清潔。為防止人員受傷及/或裝置損壞，清潔前必須關閉機組電源並拔除所有連接的電源與其他周邊設備。
11. 設備四周應留出足夠的空間，以確保設備正常散熱，且不超過其最高工作溫度限值。如果設備安裝在垂直表面，建議將設備朝向設定為使散熱片能夠讓空氣順暢上升。
12. 本裝置僅供室內使用。
13. ![](https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FmnMsmOExTLxqmaEYYWW3%2Fimage.png?alt=media\&token=39d671cd-443d-4551-9e59-b6bffddb1d65)<mark style="color:red;">小心，有觸電危險！</mark> 本設備僅由低電壓直流電 (DC) 供電！請勿將交流電 (AC) 接入本設備！
14. 為本裝置供電時，僅能使用符合 UL 列名且直流輸出為 12-36VDC 的外接電源供應器，詳情請參閱規格說明。
15. 僅使用屏蔽網路線安裝此設備。
16. 安裝人員應具有售後安裝經驗並熟悉安裝電子設備的一般做法。
17. 本設備意圖用於限制存取區域。限制存取區域僅限專業人員或受過培訓的人員進入。
18. 設備的維護和維修必須由合格的熟練維修人員進行。這包括但不限於更換 CMOS 電池。更換的 CMOS 電池必須經過 UL 認證，且符合原廠電池相同的最低要求。
19. CMOS 電池的正確處理必須符合當地的管理規定。
20. 無線電設備不適用於緊急服務用途。
21. 為防止過度射頻暴露，請與使用者和射頻天線保持至少 20 公分的距離。 Wifi/藍牙連線請僅使用提供的增益為 2dBi/2dBi（2.4、5GHz 和 6GHz）的雙頻 PIFA 天線。
22. 本設備不適合在可能有兒童的地方使用。

![](https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FALVkwvQLCVEgtA8jdjym%2Fimage.png?alt=media\&token=0cf3f127-1665-496f-875d-991328d5ec28)如果 CMOS 電池更換不正確，則可能有爆炸的危險。將電池投入火中或熱爐中，或以機械方式擠壓或切割電池可能會導致爆炸。

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FrIisABDOJmlGWAWSFXy9%2Flily%20rohs.jpg?alt=media&amp;token=51766a10-258a-4dac-b711-7d33ad08e851" alt=""><figcaption></figcaption></figure>

</details>

警告:為避免電磁干擾，本產品不應安裝或使用於住宅環境

Warning: To avoid electromagnetic interference, this product should not be installed or used in a residential environment

### <mark style="color:blue;">1.3- Box Contents & Accessories</mark> <a href="#mmm6g67oklt6" id="mmm6g67oklt6"></a>

If you purchased additional items such as mounting brackets, power supplies or terminal block connectors, they will be located in the system box or within the outer shipping carton.

For more information on accessories and additional features, visit the HX Series Product page.

HX320 Product Page: [https://www.onlogic.com/store/HX320/](https://www.onlogic.com/store/cl260/)

### <mark style="color:blue;">1.4- Product Specifications</mark> <a href="#jddbzfth62sn" id="jddbzfth62sn"></a>

<table><thead><tr><th width="255.27276611328125">Model</th><th>HX320</th></tr></thead><tbody><tr><td><strong>System Dimensions</strong></td><td>180 x 32 x 120 mm (7.1" x 1.3" x 4.7")</td></tr><tr><td><strong>CPU (on solder side of board)</strong></td><td>Intel® N250, N355</td></tr><tr><td><strong>Memory</strong></td><td>LPDDR5 8GB / 16GB</td></tr><tr><td><strong>Storage</strong></td><td>PCIe / SATA (up to 2TB) </td></tr><tr><td><strong>LAN Controller</strong></td><td>4x Intel KTI226V (2.5 GbE) </td></tr><tr><td><strong>Expansion</strong></td><td><p>1x M.2 3042/3052/2280 B-Key (PCIe Gen3 x1, SATA III,USB 3.2 Gen 1, USB 2.0 )</p><p>1x M.2 2280 M-Key (PCIe Gen3 x1, SATA III)</p><p>1x M.2 2230 E-Key (PCIe Gen3 x1, USB 2.0) </p></td></tr><tr><td><strong>WLAN / WWAN Support</strong></td><td>Wi-Fi 6 and Wi-Fi 7<br>4G and 5G</td></tr><tr><td><strong>Front I/O</strong></td><td><p>2x USB 3.2 Gen 1 Type-C (DP 1.4, 5V/3A)</p><p>4x USB 3.2 Gen1 Type-A</p><p>2x DisplayPort</p><p>1x 3.5mm Audio Jack</p><p>1x Reset Button</p><p>1x Power Button</p></td></tr><tr><td><strong>Front I/O</strong></td><td><p>4x 2.5 GbE LAN</p><p>1x 14-pin Terminal Block COM (Dual RS-232/422/485)</p><p>1x 3-pin Terminal Block with 12~36V Input  </p></td></tr><tr><td><strong>Onboard Headers &#x26; Connectors</strong></td><td>1x Battery on a cable</td></tr><tr><td><strong>Voltage Input</strong></td><td>12V - 36V</td></tr><tr><td><strong>Power Input</strong></td><td>3-Pin Terminal Block</td></tr><tr><td><strong>Operating Systems</strong></td><td><p>Windows 11 IoT Enterprise LTSC 2024</p><p>Windows 11 Professional</p><p>Ubuntu 24.04 - Desktop</p><p>Ubuntu 24.04 - Server</p></td></tr><tr><td><strong>Special Features</strong></td><td>Watchdog Timer<br>TPM 2.0 onboard IC</td></tr><tr><td><strong>Thermal Standards</strong> </td><td><p>Operating Temperature: 0-50℃ </p><p>Storage Temperature: -20-85℃  </p><p>Operating Humidity: 5% - 95% (non-condensing)<br><sub>* When using an approved AC adapter the Operating Temperature is 0-40℃.</sub>  </p></td></tr><tr><td><strong>Extra Chassis Features</strong></td><td><p>4 Antenna Holes </p><p>DIN Rail Mount</p><p>Wall Mount</p><p>VESA Mount</p></td></tr><tr><td><strong>Regulatory</strong></td><td><p>SAFETY Listings + CB </p><p>IEC/UL/EN 62368-1, 61010-1, 61010-2-201 </p><p>EMC CISPR 32/35 Class A </p><p>FCC Part 15 Class A </p><p>IEC/EN 60601-1-2:2014 Medical Immunity </p><p>Radio Equipment Directive (2014/53/EU) [Only applicable for configurations with wireless transmitters and includes LTE/Wifi/BT together] </p><p>RoHS 3 Directive (2015/863/EU) </p><p>WEEE Directive (2012/19/EU)</p></td></tr></tbody></table>

## <mark style="color:blue;">2- Technical Specifications</mark>

### <mark style="color:blue;">2.1- External Features</mark> <a href="#id-3asmuz5yourf" id="id-3asmuz5yourf"></a>

#### <mark style="color:blue;">Front I/O</mark> <a href="#owitqzrk38aq" id="owitqzrk38aq"></a>

![](https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FzQBm61FIIVifWkrnk9h0%2FScreenshot%202026-03-09%20164907.png?alt=media\&token=5e4fbfb6-7f94-4eb2-ad5d-a45c75d96387)

#### <mark style="color:blue;">Left I/O</mark> <a href="#rpumufasc37k" id="rpumufasc37k"></a>

The HX320 is pictured with 4 RP-SMA antenna plugs.

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F3AazxVuB4BGOCaBxt0Uo%2FScreenshot%202026-03-09%20165355.png?alt=media&amp;token=0cd1128d-50fe-47b0-9d3c-40f03a69387b" alt="" width="563"><figcaption></figcaption></figure>

#### <mark style="color:blue;">Right I/O</mark> <a href="#rpumufasc37k" id="rpumufasc37k"></a>

<img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FlYPybR8NipCHO44JLGSk%2FScreenshot%202026-03-09%20165451.png?alt=media&amp;token=1064ee1c-fbbe-4447-99eb-a7d7c044106e" alt="" width="563">

#### <mark style="color:blue;">Rear I/O</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F7Cfin5YLlc4dpPbkvbKa%2FScreenshot%202026-03-09%20171017.png?alt=media&amp;token=b5eabf2f-e06d-4777-ae70-323d000f687a" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">2.2- I/O Definitions</mark>

#### <mark style="color:blue;">Front I/O Definition</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FzQBm61FIIVifWkrnk9h0%2FScreenshot%202026-03-09%20164907.png?alt=media&amp;token=5e4fbfb6-7f94-4eb2-ad5d-a45c75d96387" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">Power Button</mark>

The front power button can be used to turn on and off the HX320 system. The power button is a momentary contact button without LED.&#x20;

* A single press while the system is on will initiate a graceful Shutdown or Sleep operation from the OS
* Pressing and holding the button for 4 seconds while the system is running will cause a forced shutdown
* The system can be woken by a single press of the power button from any state

#### <mark style="color:blue;">Status LEDs</mark>

<table><thead><tr><th width="153">Color</th><th>Type</th></tr></thead><tbody><tr><td><h4><sub><mark style="color:blue;">Blue</mark></sub></h4></td><td><p>The Power LED indicates the system events:<br></p><ul><li><strong>Powered on in the S0 State</strong>: Constant on</li><li><strong>System is in the Sleep State (S3)</strong>: Flashing</li><li><strong>System is in S5 or deeper state</strong>: Off</li></ul></td></tr><tr><td><h4><sub><mark style="color:blue;">White</mark></sub></h4></td><td><strong>Read/Write</strong> activities on M.2 storage device: Blinking</td></tr><tr><td><h4><sub><mark style="color:blue;">Orange</mark></sub></h4></td><td><p></p><p>The Error LED indicates the system error events:</p><ul><li><strong>DRAM Error</strong>: Constant on</li><li><strong>No boot device found</strong>: Slow blinking (0.5 Hz)</li><li><strong>Low Battery</strong>: Fast blinking (4 Hz)</li></ul></td></tr></tbody></table>

#### <mark style="color:blue;">USB 3.2 Gen 1 Type C USB port</mark>

* USB 3.2 Gen 1 (5 Gbps)
* DisplayPort 1.4 compliant in DisplayPort Alt Mode
* Power output up to 5V/3A

#### <mark style="color:blue;">USB 3.2 Gen 1 Type A USB port</mark>

* USB 3.2 Gen 1 (5 Gbps)

#### <mark style="color:blue;">LAN</mark>

The LAN Ports on HX320 supports up to 2.5Gbps link speeds over standard shielded CAT5e or CAT6 cables. The connector is the industry standard RJ45 connector. The LAN link state is shown by the two LEDs enclosed in the port. The description is included below.

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F3xyb5or7WzgqnEWnpUAg%2FScreenshot%202026-03-24%20171118.jpg?alt=media&amp;token=c99be536-a0bb-4c82-b15b-d5dd0f2caa89" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">Factory Reset Button</mark>

When Factory Reset Button is pressed, it resets system BIOS settings back to factory defaults.\
In order for the factory reset button to be functional it must be enabled in the BIOS setup menu.

#### <mark style="color:blue;">Rear I/O Definition</mark> <a href="#id-5y83d06b0h6u" id="id-5y83d06b0h6u"></a>

![](https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F7Cfin5YLlc4dpPbkvbKa%2FScreenshot%202026-03-09%20171017.png?alt=media\&token=b5eabf2f-e06d-4777-ae70-323d000f687a)

#### <mark style="color:blue;">Terminal Block Power</mark>&#x20;

The mainboard power is applied to the HX320 platform through a 3-pin terminal block connector (Mating part: Dinkle 2ESSM-03P or equivalent).

The system is operational from 12V\~36V. The maximum rated current of the connector is 15A per pin. Use a wire gauge that is rated for the operational current. Cables should be properly terminated with wire ferrules. Do not use the terminal block with tinned wire ends or solid core wire. See below for the connector pinout which is also indicated on the terminal block mounting panel adjacent to the connector. Installation of DC connection shall only be performed by skilled personnel and in accordance with your local and national electrical code (Example: NEC, CEC).

When using the remote switch connections with the terminal block option, mating power switch cables should be a twisted-pair wire with floating shield to assure proper immunity to EMI/RFI. It is recommended to keep wires at less than 3 meters in length. Switches should be momentary contact type only.

{% hint style="danger" %}
For the best and safest results, please use the UL approved and tested power supply. Using an alternative power supply may pose a safety risk.\
If you need further assistance, please contact an OnLogic Sales Representative for more information.&#x20;
{% endhint %}

{% hint style="warning" %}
This product should be connected by means of a power cord to a socket-outlet with earthing connection.
{% endhint %}

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FMqDHfX1kAxMcZYxrP0UG%2FScreenshot%202026-04-01%20170234.png?alt=media&amp;token=773fd21f-528c-4be4-98e1-264416183c50" alt=""><figcaption></figcaption></figure>

| Pin | Function  |
| --- | --------- |
| 1   | DC +      |
| 2   | Earth GND |
| 3   | DC -      |

{% hint style="info" %}

<p align="center"><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FU8C1LS2MwncuDMxIrVva%2Fwarning-icon-transparent-png.webp?alt=media&amp;token=84815bc6-5b9a-44f0-9f59-0ed67124c2c3" alt="" data-size="line"> <strong>Wire Type: Cu. Only use 18 to 12 AWG wire size (Maximum Temperature Rating: 120</strong>°<strong>C)</strong></p>

&#x20;              **Terminal block screw tightening torque specification: 4.5 lb-in**
{% endhint %}

#### <mark style="color:blue;">USB 3.2 Gen 1 Type C USB port</mark>

* USB 3.2 Gen 1 (5 Gbps)
* DisplayPort 1.4 compliant in DisplayPort Alt Mode
* Power output up to 5V/3A

<mark style="color:blue;">**Serial Port (14-Pin Terminal Block)**</mark>

The serial ports support RS-232, RS-422, and RS-485 configurations. Refer to the [BIOS manual](https://app.gitbook.com/o/YTmUofDhDJMJMEH1WaNo/s/lLHqs7kbNoKOFTwGOfH6/~/edit/~/changes/962/product-documentation/industrial-products/helix-hx300-series/hx311/hx311-bios-manual) for configuration instructions.&#x20;

(Mating part: Dinkle 0156-1A14BK)

* Rated Voltage: 12V / 5V
* Maximum Current: 250mA

<table data-header-hidden><thead><tr><th></th><th></th><th width="187.7999267578125"></th><th></th></tr></thead><tbody><tr><td>Pin</td><td>RS-232</td><td>RS-422</td><td>RS-485</td></tr><tr><td>1</td><td>COM1_SGND</td><td>COM1_SGND</td><td>COM1_SGND</td></tr><tr><td>2</td><td>COM1_GND</td><td>COM1_GND</td><td>COM1_GND</td></tr><tr><td>3</td><td>COM1_CTS</td><td>COM1_RX-</td><td>NC</td></tr><tr><td>4</td><td>COM1_TI</td><td>COM1_RX+</td><td>NC</td></tr><tr><td>5</td><td>COM1_RI</td><td>COM1_TX+</td><td>COM1_TX+/RX+</td></tr><tr><td>6</td><td>COM1_RTS</td><td>COM1_TX-</td><td>COM1_TX-/RX-</td></tr><tr><td>7</td><td>COM1_PWR</td><td>COM1_PWR</td><td>COM1_PWR</td></tr><tr><td>8</td><td>COM2_SGND</td><td>COM2_SGND</td><td>COM2_SGND</td></tr><tr><td>9</td><td>COM2_GND</td><td>COM2_GND</td><td>COM2_GND</td></tr><tr><td>10</td><td>COM2_CTS</td><td>COM2_RX-</td><td>NC</td></tr><tr><td>11</td><td>COM2_TI</td><td>COM2_RX+</td><td>NC</td></tr><tr><td>12</td><td>COM2_RI</td><td>COM2_TX+</td><td>COM2_TX+/RX+</td></tr><tr><td>13</td><td>COM2_RTS</td><td>COM2_TX-</td><td>COM2_TX-/RX-</td></tr><tr><td>14</td><td>COM2_PWR</td><td>COM2_PWR</td><td>COM2_PWR</td></tr></tbody></table>

#### <mark style="color:blue;">Expansion Port Pinout</mark> <a href="#rqvql5btgrn3" id="rqvql5btgrn3"></a>

#### <mark style="color:blue;">M.2 B-Key</mark> <a href="#id-236zq2w9fszd" id="id-236zq2w9fszd"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2Fgg6rZ4TbZj7BTrjUySW8%2Fimage.png?alt=media&amp;token=0723d0c2-c893-4a5f-b10c-7b5af8aaa62b" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">M.2 E-Key</mark> <a href="#id-236zq2w9fszd" id="id-236zq2w9fszd"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FfR12yHCRIsjlkTDU7ooX%2Fimage.png?alt=media&amp;token=43f1a869-8598-4457-bac3-79816f658e31" alt="" width="522"><figcaption></figcaption></figure>

#### <mark style="color:blue;">M.2 M-Key</mark> <a href="#xamo0aofgx3i" id="xamo0aofgx3i"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2Fg76KxcKOtswFLiBxgKB7%2Fimage.png?alt=media&amp;token=a6ccfc51-4d33-4ac6-b287-00f147b970b8" alt="" width="498"><figcaption></figcaption></figure>

### <mark style="color:blue;">2.3- Motherboard Connectors</mark> <a href="#bh8q5ka7gwss" id="bh8q5ka7gwss"></a>

The motherboard top and bottom view for HX320 is as below.

#### <mark style="color:blue;">Motherboard Top Side</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F820teqycQS35b9kOY4MA%2FScreenshot%202026-03-09%20163048.png?alt=media&amp;token=84de66e8-75df-4362-aa24-c6fee239f79b" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">Motherboard Bottom Side</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FZYzhiwku5aByELj69O98%2Fimage%20(1).png?alt=media&amp;token=050180fb-658b-4bce-a9dc-6a8c5b2c404f" alt=""><figcaption></figcaption></figure>

#### <mark style="color:blue;">M.2 B-Key</mark>

An M.2 B-Key port is present on the Helix motherboard to allow support for B-Key form-factor expansion cards. 3042/3052/2280 form-factor cards are supported. The B-Key connector on the HX320 platform supports PCIe Gen 3 x1, SATA III, USB3.2 Gen 1 and USB 2.0.

A full pinout table for this expansion slot is provided in <mark style="color:blue;">**Expansion Port Pinout**</mark>

#### <mark style="color:blue;">M.2 E-Key</mark>

An M.2 E-Key port is present on the Helix motherboard to allow support for E-Key form-factor wireless expansion cards. Only 2230 form-factor cards are supported. The E-Key connector on the HX320 platform supports PCIe Gen 3 x1 and USB 2.0.

A full pinout table for this expansion slot is provided in <mark style="color:blue;">**Expansion Port Pinout**</mark>

#### <mark style="color:blue;">M.2 M-Key</mark>

An M.2 M-Key port is present on the Helix motherboard to allow support for M-Key form-factor expansion cards. Only 2280 form-factor cards are supported. The M-Key connector on the HX320 platform includes support PCIe Gen 3 x1 and SATA III.

A full pinout table for this expansion slot is provided in <mark style="color:blue;">**Expansion Port Pinout**</mark>

#### <mark style="color:blue;">BIOS EEPROM</mark>

If the BIOS needs to be updated, please refer to the [BIOS manual](#id-1-product-overview) for refreshing instructions.

#### <mark style="color:blue;">RTC battery header</mark>&#x20;

The RTC battery on the HX320 platform is used to maintain the real-time clock for the system. If the RTC battery is low, the Error LED will indicate the error event. The cabled RTC battery should be replaced with an UL listed battery. The battery shall use a ACES 50276-002H or equivalent connector to mate with the on-board connector.

### <mark style="color:blue;">2.4- Processor</mark> <a href="#u69sb6b4lil9" id="u69sb6b4lil9"></a>

Two Intel Twin Lake Processor options are available for the HX320.

<table><thead><tr><th width="146">CPU </th><th>OnLogic SKU</th><th>On Board RAM / Core / Thread Count</th></tr></thead><tbody><tr><td><strong>N250</strong></td><td>HX320-N250-P</td><td>8GB / 4 / 4</td></tr><tr><td><strong>N355</strong></td><td>HX320-N355-P</td><td>16GB / 8 / 8</td></tr></tbody></table>

#### <mark style="color:blue;">LPDDR5</mark>

The HX320 platform has the onboard LPDDR5 chips:

* Capacity: 8GB / 16GB
* Speed: 4800 MT/s

### <mark style="color:blue;">2.5- Power Management</mark> <a href="#yrmb4midipsf" id="yrmb4midipsf"></a>

The power consumption of the HX320 system was measured for various system configurations, workloads, and power states at 12V system input voltages. Tests were performed using BurnInTest v10.2 to stress system components. The build configurations and power consumption are listed in the tables below.

\*The configurations below are using representative samples of internal devices, the specific components mentioned below may vary from the devices provided by OnLogic. The power consumption for each system configuration is record below

| System Component | Config 1 - N250                    | Config 2 - N355                    |
| ---------------- | ---------------------------------- | ---------------------------------- |
| CPU              | N250                               | N355                               |
| Memory           | LPDDR5 8GB                         | LPDDR5 16GB                        |
| LAN              | 4x 2.5GbE connected                | 4x 2.5GbE connected                |
| Storage          | Transcend 256GB TS256GMTS970TI-VS1 | Transcend 256GB TS256GMTS970TI-VS1 |
| M.2 B-key        | EM7590                             | EM7590                             |
| M.2 E-Key        | Intel BE200.NGWG                   | Intel BE200.NGWG                   |
| COM              | Loopback plug connected            | Loopback plug connected            |
| OS               | Windows 11 IoT LTSC 2024           | Windows 11 IoT LTSC 2024           |

Configuration 1 : N250

<table><thead><tr><th width="343">Power Consumption</th><th align="center">Avg [Watt]</th></tr></thead><tbody><tr><td>S5 (WoL disabled)</td><td align="center">1.60776</td></tr><tr><td>S5 (WoL enabled)</td><td align="center">2.54353</td></tr><tr><td>S3 (WoL disabled)</td><td align="center">2.71168</td></tr><tr><td>S3 (WoL enabled)</td><td align="center">2.72608</td></tr><tr><td>Windows S0 Idle</td><td align="center">10.241</td></tr><tr><td>CPU Stress Only (Burn-In)</td><td align="center">15.101</td></tr><tr><td>All Components Stress</td><td align="center">17.093</td></tr><tr><td><p>All Components Stress (Burn-In) </p><p>w/ USB max loaded (2x USBC + 4x USBA)</p></td><td align="center">67.554</td></tr></tbody></table>

Configuration 2 : N355

<table><thead><tr><th width="340">Power Consumption</th><th align="center">Avg [Watt]</th></tr></thead><tbody><tr><td>S5 (WoL disabled)</td><td align="center">1.6362</td></tr><tr><td>S5 (WoL enabled)</td><td align="center">2.2627</td></tr><tr><td>S3 (WoL disabled)</td><td align="center">2.3716</td></tr><tr><td>S3 (WoL enabled)</td><td align="center">2.7225</td></tr><tr><td>Windows S0 Idle</td><td align="center">11.621</td></tr><tr><td>CPU Stress Only (Burn-In)</td><td align="center">24.211</td></tr><tr><td>All Components Stress (Burn-In)</td><td align="center">28.144</td></tr><tr><td><p>All Components Stress (Burn-In) </p><p>w/ USB max loaded (2x USBC + 4x USBA)</p></td><td align="center">78.611</td></tr></tbody></table>

#### <mark style="color:blue;">Protection Circuitry</mark> <a href="#id-4qoqmja2k4i7" id="id-4qoqmja2k4i7"></a>

<table><thead><tr><th width="424.5">Parameter</th><th>Value</th></tr></thead><tbody><tr><td>Nominal Operating Voltage (Rated DC value of input)</td><td>12V (-15%) to 36V (+20%)</td></tr><tr><td>Rated Power Consumption</td><td>120W</td></tr></tbody></table>

These DC levels specified are the absolute max values for the pins for function and safety of the system. The protection circuitry allows for brief transient voltages above these levels without the system turning off or being damaged. A transient voltage suppressor on the power input allows momentary excursions above stated limits. For input power consumption and current see Power Consumption<br>

#### <mark style="color:blue;">Wake-Up Events</mark> <a href="#ohvzxi1466dk" id="ohvzxi1466dk"></a>

The platform supports multiple power states. The wake-up events can be configured in the BIOS. This section describes the supported power management functions and gives information on protection circuitry for power adapters. Low power shutdown is an additional option in the BIOS. See [**BIOS Manual**](broken://pages/lTJzbnrektBjtniorSC7) for more information.

| Wake Up Event        | From ACPI State                    | Notes |
| -------------------- | ---------------------------------- | ----- |
| Power Button         | <p>Pseudo G3<br>S5<br>S4<br>S3</p> |       |
| LAN                  | <p>S5<br>S4<br>S3</p>              |       |
| USB                  | <p>S4<br>S3</p>                    |       |
| RTC Wake Set by BIOS | S5                                 |       |
| RTC Wake Set by OS   | S3                                 |       |

#### <mark style="color:blue;">**Auto Power On**</mark>

Pressing Delete key while the system is booting, then navigate to Power -> Restore AC Power Loss\
Select Power On to **enable** auto power on\
Select Power Off to **disable** auto power on

### <mark style="color:blue;">**2.6- Thermal Results**</mark>

#### <mark style="color:blue;">Test Conditions</mark> <a href="#si264ksbwh5v" id="si264ksbwh5v"></a>

* Temperature Range: 0ºC to 50°C
* Step size: 10°C
* Place the system in a chamber with 0.7 m/s of airflow and run the Furmark stress test

#### <mark style="color:blue;">Test Results</mark> <a href="#ljo58hpx03u3" id="ljo58hpx03u3"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F1YN59jKdKv5OeSjCVi2G%2FScreenshot%202026-09-21%20212317.png?alt=media&amp;token=10d5559b-4f2c-4df5-8be3-1e9a1623b55a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FZHuK2WhYuoe3b9IUpY4N%2FScreenshot%202026-09-21%20212521.png?alt=media&amp;token=e14f9120-5010-449b-af59-542f9cb16067" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">2.7- Block Diagram</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FDKGP3kh8mTYE9ZS3TQM0%2Fimage.png?alt=media&amp;token=c1d96831-60fc-4717-8f28-7738bfbbcca5" alt=""><figcaption></figcaption></figure>

## <mark style="color:blue;">3- Installation & Mechanical</mark>

#### <mark style="color:blue;">Dimensions</mark>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FIIAPOVgZ9LoFh16IP9Ph%2FScreenshot%202026-03-09%20163534.png?alt=media&amp;token=9553fd26-2593-46e8-b91e-66829b848094" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">3.1- Mounting</mark>

#### <mark style="color:blue;">DIN Rail Mounting (MTD109)</mark> <a href="#gkbjihjqu79" id="gkbjihjqu79"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F3cagrsDWT58zSxm9tEcH%2FScreenshot%202026-04-01%20151721.png?alt=media&amp;token=0d2a6cb8-5941-4350-b411-b0bfb0446b61" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FVeMQg6J3Vv58A3ZaKa6b%2FScreenshot%202026-04-01%20151804.png?alt=media&amp;token=b837e4eb-4501-4d86-ab58-327ede85cb5e" alt="" width="563"><figcaption></figcaption></figure>

**Step 1:** Align the two screw holes on the back of the HX320 system with the respective holes on the DIN Clip (MTD109).

**Step 2:** Attach DIN Clip (MTD109) to the system using the supplied M3 screws (M3X0.5 Flathead Screw, 6mm Long).

**Step 3:** Mount system onto the DIN rail.

*Note: The mounting brackets are required to support 4x the hanging weight of the system.*\
*The mating surface and hardware must be capable of supporting the same load.*

#### <mark style="color:blue;">Wall Mounting (MTW101)</mark> <a href="#id-8vwy3aiu7xnx" id="id-8vwy3aiu7xnx"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2Fi9uR7PSLXNMR0ukdEgCN%2FScreenshot%202026-05-05%20184011.png?alt=media&amp;token=7531f37a-0c9d-4746-bed0-60def2a4317a" alt=""><figcaption></figcaption></figure>

**Step 1:** Align the four screw holes on the back of the HX320 system with the respective holes on each wall mounting bracket (MTW101).

**Step 2:** Attach wall mounting brackets to the system using the supplied M3 screws (M3X0.5 Flathead Screw, 4mm Long).

**Step 3:** Mount system onto the flat wall or surface.

*Note: The mounting brackets are required to support 4x the hanging weight of the system.*\
*The mating surface and hardware must be capable of supporting the same load.*

#### <mark style="color:blue;">Wall Mounting with DIN Clips (MTW101-K)</mark> <a href="#id-8vwy3aiu7xnx" id="id-8vwy3aiu7xnx"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2Fi9uR7PSLXNMR0ukdEgCN%2FScreenshot%202026-05-05%20184011.png?alt=media&amp;token=7531f37a-0c9d-4746-bed0-60def2a4317a" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F05Qbbcl0TWwX8JFT0mB9%2FScreenshot%202026-09-15%20183949.png?alt=media&amp;token=557b3385-1091-42a9-b230-a5c47ca0b294" alt=""><figcaption></figcaption></figure>

**Step 1:** Align the four screw holes on the back of the HX320 system with the respective holes on each wall mounting bracket (MTW101-K).

**Step 2:** Attach wall mounting brackets to the system using the supplied M3 screws (M3X0.5 Flathead Screw, 4mm Long).

**Step 3:** Attach DIN clips to the system using the supplied M3 screws (M3X0.5 Screw, 6mm Long), 3 screws for each DIN clip.

**Step 4:** Mount the HX320 system onto the DIN rail.

*Note: The mounting brackets are required to support 4x the hanging weight of the system.*\
*The mating surface and hardware must be capable of supporting the same load.*

#### <mark style="color:blue;">VESA Mounting (VMPL-2025)</mark> <a href="#id-8vwy3aiu7xnx" id="id-8vwy3aiu7xnx"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FWFyc3K6Wl042SRMMXjKj%2FScreenshot%202026-04-01%20151854.png?alt=media&amp;token=69b8fd45-b2d5-4969-afa7-cd0ab7487c15" alt=""><figcaption></figcaption></figure>

**Step 1:** Align the four screw holes on the back of the HX320 system with the respective holes on the VESA Mounting Bracket (VMPL-2025).

**Step 2:** Attach VESA Mounting Bracket (VMPL-2025) to the system using the supplied M3 screws (M3X0.5 Flathead Screw, 4mm Long)

#### <mark style="color:blue;">VESA Mounting (VMPL-2026)</mark> <a href="#id-8vwy3aiu7xnx" id="id-8vwy3aiu7xnx"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FeBwtgW12iLWYjljYXNLZ%2FScreenshot%202026-04-09%20180111.png?alt=media&amp;token=904446b4-c3eb-4156-b26f-9519b0d517fc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F61USv5U6p7Bnw2mNmOJM%2FScreenshot%202026-04-09%20180159.png?alt=media&amp;token=ce594249-81a0-40e2-acd8-708ddf958fc6" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FHNa0y5CKYS4npUuZ0Emo%2FScreenshot%202026-04-09%20180227.png?alt=media&amp;token=12d32101-a58f-41e6-8d2d-9f8cc60fb489" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FETVIMGVRuntduUUZabDE%2FScreenshot%202026-04-09%20183925.png?alt=media&amp;token=2eede3bc-96b1-450f-83f7-33fb7efea33b" alt=""><figcaption></figcaption></figure>

**Step 1**: Align the four screw holes on the back of the monitor with the respective VESA 75 or VESA 100 holes on the VESA Through Mounting Bracket (VMPL-2026).

**Step 2:** Install VESA Through Mounting Bracket (VMPL-2026) to the monitor using the supplied 4X M4 screws (M4X0.7 PH2 Screw, 8mm Long).

**Step 3:** Install the VESA monitor arm to the VESA Through Bracket and monitor using 4X screws along with the VESA monitor arm (not included in the VMPL-2026 kit).

**Step 4:** Place HX320 system into the VESA Through Bracket, secure the HX320 system using the supplied 4X M3 screws (M3X0.5, Flathead Screw, 4mm Long). Two screws on the rear side and two on the bottom side.

#### <mark style="color:blue;">Rubber Feet (MTF100)</mark> <a href="#id-8vwy3aiu7xnx" id="id-8vwy3aiu7xnx"></a>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FgixqTgQXlfxsqguFN62D%2FScreenshot%202026-04-01%20150046.png?alt=media&amp;token=754ed2fd-906e-4c14-b6a3-2eaf0dc3bd4e" alt=""><figcaption></figcaption></figure>

**Step 1:** Peel feet from releasing paper.

**Step 2:** Adhere feet on the bottom side of HX320 chassis aligned with the guiding lines.

### <mark style="color:blue;">3.2- Internal Access</mark>

Properly opening OnLogic systems does not void the warranty in most cases, however, some precautions are necessary to avoid damaging the system.

* Perform this disassembly in an area free of static discharge.
* Disconnect power, video, and any other connections to the system. It should be fully unplugged.
* Ideally, wear a grounding strap. If that is not available, regularly touch a grounded metal surface to discharge your body of static electricity.

{% hint style="info" %}
It is recommended that this is to be performed by skilled personnel.&#x20;
{% endhint %}

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FRn8Cvkc8pLFphiqMOfxI%2FScreenshot%202026-04-01%20160154.png?alt=media&amp;token=91ca4562-ffed-4254-8665-3506236eec19" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2F1Qj0gHamgm8KLx2sxXXU%2FScreenshot%202026-04-01%20160231.png?alt=media&amp;token=6476b9a5-e9d8-4a4b-a811-2fca1807331b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3062424488-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlLHqs7kbNoKOFTwGOfH6%2Fuploads%2FgMDJQnv7s9p3OlmfrmH6%2FScreenshot%202026-04-01%20162401.png?alt=media&amp;token=b88da7c7-6e9d-4669-bac7-a7998e843074" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
It is recommended that this is to be performed by skilled personnel.&#x20;
{% endhint %}

### <mark style="color:blue;">3.3- CAD & Drawings</mark>

#### <mark style="color:blue;">HX320 CAD Files</mark>

{% file src="/files/zju5F1aGGlR3qrDLL52P" %}

{% file src="/files/OhiwOuBerHdUhXTJdQs1" %}

{% file src="/files/hapy2gMszM8Xsc8BXyqJ" %}

{% file src="/files/NA0TnbAkiV2VTF9ip1p9" %}

#### <mark style="color:blue;">HX320 Mounting Dimensional Drawings</mark>

{% file src="/files/U2S0IqAP7GSK1q8X0m4A" %}

## <mark style="color:blue;">4- Software & Firmware</mark>

### <mark style="color:blue;">4.1- Drivers & Downloads</mark>

Windows 11 Drivers - [Download](https://static.onlogic.com/resources/drivers/CL200_Series/CL260/V005-20251210T141008Z-3.zip)&#x20;

(Follow our guide for [Installing Drivers via Device Manager](https://app.gitbook.com/o/YTmUofDhDJMJMEH1WaNo/s/lLHqs7kbNoKOFTwGOfH6/support-articles/how-tos/operating-systems/windows/update-system-drivers))

### <mark style="color:blue;">4.2- BIOS</mark>

#### <mark style="color:blue;">BIOS manual</mark> <a href="#my3rs5own8fr" id="my3rs5own8fr"></a>

For the full BIOS manual, please [click here](https://app.gitbook.com/o/YTmUofDhDJMJMEH1WaNo/s/uAFF8K6ZWDOlhNOyYwoC/support-site-documentation/hx320/hx320-bios-manual/~/page).

#### <mark style="color:blue;">BIOS Updates</mark> <a href="#bios-updates" id="bios-updates"></a>

| Version  | Details            | Link                                                                                                         |
| -------- | ------------------ | ------------------------------------------------------------------------------------------------------------ |
| 01.P0202 | Production Version | [Download](https://static.onlogic.com/resources/bios/CL200/CL260_LR20A104_SIGNED-20260225T192221Z-1-001.zip) |

*\*Update the BIOS with the file(s) above.  You can follow this* [*how-to*](https://app.gitbook.com/o/YTmUofDhDJMJMEH1WaNo/s/lLHqs7kbNoKOFTwGOfH6/support-articles/how-tos/firmware-bios-drivers/update-efi-bios) *guide for installation instructions. **PLEASE NOTE -**  this is a SIGNED BIOS.*&#x20;

### <mark style="color:blue;">4.3- Features & Configuration</mark>

#### How to configure Serial port for RS232/422/485

The BIOS controls the serial port configurations. Go to the following BIOS settings to adjust the communication types. Access the BIOS by pressing \<DEL> at boot up.

Set the communication type, navigate to:&#x20;

**Advanced –> Serial Port 1/2 Configuration**

* RS232 (default)
* RS422
* RS485

Make sure to save any changes by pressing F10 to Save and Exit.

## <mark style="color:blue;">5- Support & Compliance</mark>

### <mark style="color:blue;">5.1- Troubleshooting & FAQ</mark>

#### <mark style="color:blue;">Factory Reset</mark> <a href="#bios-updates" id="bios-updates"></a>

The HX320 features a factory reset button to manually restore the BIOS to its default settings.

1. Locate the factory reset button on the front plate.
2. Press the reset button to restore system BIOS settings back to factory defaults or custom set values.

### <mark style="color:blue;">5.2- Regulatory</mark>

#### CE <a href="#gb37l8aoz9ch" id="gb37l8aoz9ch"></a>

This device has been tested to the relevant EMC and Safety standards. Modifications by the user may invalidate certifications. Testing included EN 55032, EN 55035, EN 60601-1-2, EN 62368-1, EN-18031-1 (RED) and IEC 60945 Ed. 4.

#### FCC Statement <a href="#id-5hrwz6kt876t" id="id-5hrwz6kt876t"></a>

This device complies with part 15 of the FCC rules as a Class A device. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

#### ISED (Innovation, Science and Economic Development Canada) <a href="#iogze6y7rwzd" id="iogze6y7rwzd"></a>

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

#### **CAN ICES-003(A) / NMB-003(A)**

#### UKCA <a href="#synek56no4wr" id="synek56no4wr"></a>

The computer system was evaluated for medical, IT equipment, automotive, maritime and railway EMC standards as a class A device. The computer complies with the relevant IT equipment directives for the UKCA mark.

#### Download Documents

{% file src="/files/3ubb6PWm19owa8wpafaz" %}

### <mark style="color:blue;">5.3- Security Advisory</mark>

For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information.\
[**Access Security Advisories**](/support-articles/security-advisories.md)