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Rugged by Cincoze

DA-1000

Manual, Drivers, Datasheet

As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

DA-1000 Motherboard Manual

https://drive.google.com/file/d/143yaTWaEgdLKHRNX_Ls5pg8Z6NBFrvuy/view

Over/Under Voltage Info

https://drive.google.com/file/d/1FLMFYW_YvJz0GBqLGyABODTwkM-207ze/view

Replacement Power Connector

If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

Auto Power On

The DA-1000 has two options for auto power on. In this section we will go over the two options step by step.

Option 1: Hardware

The easiest of the two methods to auto power on the DA-1000 is to use the switch on the front side of the unit. Slide the switch to AT mode to enable auto power on.

The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

Option 2: BIOS

  1. Power on the system and immediately press the Del key a few times to access the BIOS.

  2. Navigate over to the Chipset tab and open the South Bridge menu.

  3. Change the option REstore AC Power Loss to [Power on]

  4. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

The DA-1000 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

The following steps will walk you through opening your DA-1000 case, as well as auto-powering on and clearing CMOS.

  1. Remove the 4 Torx screws from the bottom of the system.

  2. The bottom plate will then be loose and can be removed.

  1. If the system contains a 2.5″ storage drive it will need to be removed. Remove the 3 phillips screws and slide the drive bracket outward as indicated by the arrow.

  1. The CMOS Battery and CMOS Reset switch are now exposed. The CMOS can be cleared by moving the blue switch to the ON position for 30 seconds.

  2. If you are only looking to clear the CMOS, STOP HERE and re-assemble the unit.

  3. To continue with the disassembly, remove the mSATA drive (if installed)

  1. Remove the 5 screws circled in red.

If the unit has WiFi, special steps are needed as the antenna pigtail covers one of the mainboard screws. It is possible to remove the screw by carefully using a small Phillips driver at a slight angle. The pigtail can also be easily removed by loosening the nut on the outside.

  1. The chassis will now slide apart as pictured.

  2. Pick up the system with two hands and pill it apart. Moderate force may be needed to break the thermal seal.

  1. The underside of the system is now accessible and the RAM can be replaced.

  2. During reassembly, be cautious of the WiFi pigtail routing. Ensure it is away from the screw holes so you do not put a screw through it.

  • Remove the mounting hardware from the box

  • Set the green DIN clips on your worksurface, ensuring the plastic tabs are facing the same way.

  • Using the screws that came in the bag with the DIN clips, install them onto the mounting bracket.

  • Install 4 screws total, leaving the middle hole open

  • Either orientation is acceptable, it can be rotated depending on your installation needs.

  • Mount the bracket to the bottom of the system using the 4 included M3 Torx T10 screws

  • The bracket is now installed and ready for use.

DC-1100

This page also applies to the TM300 ThinManager Ready platform.

As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

The DC series of products can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

The following guide will take you through disassembling and clearing CMOS for your DC-1100 unit. This article also applies to the TM300.

If your DC-1100 fails to boot, a CMOS reset may help. You will need to open the unit. This does not void your warranty, however, any damage caused by doing so will not be covered. Ensure your body is discharged of any static electricity by touching a grounded metal surface.

Remove the 4x Torx T9 screws from the bottom plate.
  • The plate is now loose and can be lifted off.

  • The storage and RAM are now accessible.

    1. To continue with the CMOS reset, remove the 3 circled phillips screws.

    1. The lid can now be pulled apart from the rest of the system. This may take a moderate amount of force but can be done using only your hands. It can be helpful to grab the COM ports for leverage.

    1. With the lid separated, you can now access the CMOS reset switch and battery.

    1. Flip the blue switch to the ON position for 30 seconds and then return it to the 1 position. The CMOS is now clear.

    2. If you would like to replace the CMOS battery, you may do so now. Slide the gold tab to release the battery.

    1. Reassemble the unit and test it again. If you continue to have issues, contact technical support.

    Note: if you unit has WiFi, be cautious of the WiFi pigtail routing during re-assembly. Ensure the cables are away from the screw holes so they do not get damaged by the screws.

    Manual, Drivers, Datasheet

    Replacement Power Connector

    Troubleshooting

    Internal Access

    Opening the DC-1100 Case and Clearing CMOS

    here

    Troubleshooting

    Internal Access

    Opening the DA-1000

    Clear CMOS

    Installing the SIDE02 DIN mount

    DA-1100

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Auto Power On

    The DA-1100 has two options for auto power on. In this section we will go over the two options step by step.

    Option 1: Hardware

    The easiest of the two methods to auto power on the DA-1100 is to use the switch on the front side of the unit. Follow these steps to do so:

    1. Remove the two Torx T10 screws shown by the arrows below:

    2. Slide the AT/ATX switch over to AT.

    3. Auto power on is now enabled.

    The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the South Bridge menu.

    3. Change the option REstore AC Power Loss to [Power on]

    4. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    1. If the system contains a 2.5″ storage drive it will need to be removed. Remove the 3 phillips screws and slide the drive bracket outward as indicated by the arrow.

    The DA-1100 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    1. Disconnect the unit from all connections (power, USB, ethernet, etc.)

    2. Remove the two Torx T10 screws shown by the orange arrows below:

    3. Press the clear CMOS switch for 30 seconds.

    4. The CMOS is now clear. Reassemble and re-test the system.

    If your system has an mSATA installed, the mSATA drive is installed into an mPCIe/mSATA slot. This slot has a BIOS setting selector to set how the device is detected, and needs to match. If an installed mSATA is not detected in the BIOS or OS installer, check to make sure the BIOS setting is set to mSATA. *This does not apply to 2.5″ storage drives.

    1. Go to Chipset -> South Bridge -> Mini PCIE2/mSATA Switch -> Set this to “mSATA“

    2. Press F10 to Save & Exit

    • Remove the mounting hardware from the box

    • Set the green DIN clips on your worksurface, ensuring the plastic tabs are facing the same way.

    • Using the screws that came in the bag with the DIN clips, install them onto the mounting bracket.

    • Install 4 screws total, leaving the middle hole open

    • Either orientation is acceptable, it can be rotated depending on your installation needs.

    • Mount the bracket to the bottom of the system using the 4 included M3 Torx T10 screws

    • The bracket is now installed and ready for use.

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    mSATA Storage is not Detected

    Installing the SIDE02 DIN mount

    P1101 Series

    This page also applies to the IGN310 Ignition Software and TM410 ThinManager Ready platform

    Technical Resources

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Touchscreen Driver Installation (Linus) - For Resistive Screens Only

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Enabling Auto Power On

    The P1101 has two options for auto power on. In this section we will go over both with instructions.

    Option 1: Hardware

    The easiest and most reliable method of enabling auto power on for the P1101 is through the hardware, which uses the switch underneath the panel.

    1. Remove the two Torx T10 screws

    1. Slide the AT/ATX switch to the AT position. AT enables auto power on.

    The downside of this method is that the power button is completely disabled. If you manually shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    1. Power on the system and immediately press the Del key a few times to access the BIOS

    2. Navigate over to the Chipset tab and open the South Bridge menu

    3. Change the option Restore AC Power Loss to [Power On]

    4. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The P1101 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered. Some precautions should be taken to avoid damaging the unit:

    • Perform this disassembly in an area free of static discharge

    • Before beginning, touch a grounded metal surface to discharge your body of static electricity

    Remove x8 screws from the back/top of the system as indicated. You will need a Torx T10 screwdriver.

    Remove the heatsink lid to gain access to the motherboard.

    If the system fails to power on or otherwise function, clearing the CMOS may help restore it to a working state.

    Required tools: T10 Torx driver

    1. Remove the two Torx T10 screws

    1. Slide the Clear CMOS switch to the other position

    2. Wait 30 seconds

    3. Return the switch to its original position

    4. The CMOS is now clear

    NOTE: The unit may power cycle several times before it boots up. This is normal.

    For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information.

    DC-1200

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Enabling Auto Power On

    The DC-1200 has two options for auto power on. In this section we will go over the two options step by step.

    Option 1: Hardware

    The easiest of the two methods to auto power on the DC-1200 is to use the switch on the front side of the unit. Remove the two Torx T10 screws from the plate as shown below.

    1. Slide the AT ATX switch to control the auto power on feature

    2. AT = auto power on enabled

    3. ATX = auto power on disabled

    The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the South Bridge menu.

    1. Change the option Restore AC Power Loss to [Power on]

    1. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The DC-1200 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    Performing a CMOS clear can help recover the system if it fails to boot up.

    1. Begin by removing the two Torx T10 screws from the plate as shown below. Note: Make sure the system is completely unplugged. This includes power and all other connectors.

    1. Slide the Clear CMOS switch to the left

    2. Leave the switch in the left position for 30 seconds

    3. Move the switch back to its original right position.

    4. Plug in and power up the system. Let it sit untouched for two minutes. It may reboot several times to reconfigure everything.

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    Security Advisory

    Access Security Advisories

    Option 2: BIOS

    Troubleshooting

    Internal Access

    How to clear the CMOS

    P1301 Series

    Technical Resources

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Enabling Auto Power On

    The P1301 has two options for auto power on. In this section we will go over both with instructions.

    Option 1: Hardware

    The easiest and most reliable method of enabling auto power on for the P1301 is through the hardware, which uses the switch underneath the panel.

    1. Remove the Torx T10 screw

    1. Slide the AT/ATX switch to the AT position. AT enables auto power on.

    The downside of this method is that the power button is completely disabled. If you manually shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    1. Power on the system and immediately press the Del key a few times to access the BIOS

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu

    3. Change the Power Failure option to [Power on]

    4. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The P1301 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered. Some precautions should be taken to avoid damaging the unit:

    • Perform this disassembly in an area free of static discharge

    • Before beginning, touch a grounded metal surface to discharge your body of static electricity

    Remove x8 screws from the back/top of the system as indicated. You will need a Torx T10 screwdriver.

    If the system fails to power on or otherwise function, clearing the CMOS may help restore it to a working state.

    Required tools: T10 Torx driver

    1. After disconnecting the unit from all power and peripherals remove the Torx T10 screw

    1. Slide the Clear CMOS switch to the other position

    2. Wait 30 seconds

    3. Return the switch to its original position

    4. The CMOS is now clear

    NOTE: The unit may power cycle several times before it boots up. This is normal.

    For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information.

    DX-1000 / DX-1100 / DX-1200

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

    The DX series has two options for auto power on. The easiest and most reliable method is to use the hardware switch on the front. The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your case, use option 2 instead.

    1. Loosen the two Torx T10 screws from the front panel.

    DS-1000 / DS-1100 / DS-1200 / DS-1300

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

    The DS series has two options for auto power on. The easiest and most reliable method is to use the hardware switch on the front. The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your case, use option 2 instead.

    1. Loosen the two Torx T10 screws from the front panel.

    2. They will not come out, but the panel will come loose.

    P2002

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    The P2002 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

    The P2002 has two options for auto power on. In this section we will go over both with instructions.

    The easiest and most reliable method of enabling auto power on for the P2002 is through the hardware, which uses the switch on the side of the unit. Slide the switch to AT mode to enable auto power on.

    The downside of this method is that the power button is completely disabled. If you manually shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    P1001 Series

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

    The P1001 has two options for auto power on. In this section we will go over both with instructions.

    The easiest and most reliable method of enabling auto power on for the P1001 is through the hardware, which uses the switch on the side of the unit. Slide the switch to AT mode to enable auto power on.

    The downside of this method is that the power button is completely disabled. If you manually shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    DI-1000 / DI-1100

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, .

    The DI series has two options for auto power on. The easiest and most reliable method is to use the hardware switch on the front. The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your case, use option 2 instead.

    1. Loosen the two Torx T10 screws from the front panel.

    2. They will not come out, but the panel will come loose.

    They will not come out, but the panel will come loose.
  • Underneath the panel you will find a switch labeled AT/ATX.

  • Slide the switch to AT mode.

    1. Auto power on is now enabled.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu.

    1. Change the Power Failure option to [Always On].

    1. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The DX series of products can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    Common bootup and power problems can be resolved through a CMOS reset.

    1. Unplug the system completely from power and all peripherals

    2. Loosen the two Torx T10 screws from the front panel.

    1. They will not come out, but the panel will come loose.

    2. Locate the clear CMOS switch.

    1. Move the switch to the clear position.

    2. Wait 30 seconds.

    3. Restore the switch to the normal position. The CMOS is now clear.

    If the CMOS is cleared or the BIOS is restored to defaults, any mSATA drives will no longer be detected. Changing a setting in the BIOS can correct this.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu.

    1. Note the 3 slots all set to Mini-PCIe. This works for WiFi cards but not for mSATA storage drives. Change all 3 slots to mSATA mode. If your system is equipped with WiFi, some trial and error will be needed to determine which slot needs to stay in PCIe mode.

    1. Save changes and reset. The mSATA drive should now be detected.

    The Cincoze series systems have an optional ignition sensing module, a feature that allows you to turn your Cincoze unit on or off through your vehicle power.

    So how exactly does ignition sensing work and how is it useful to you?

    Ignition sensing on the Cincoze series works such that the unit can be powered on or off depending on whether the vehicle itself is on or off. For example, if the vehicle ignition is turned on, the PC unit will power on. Likewise, when ignition is turned off, the PC unit will power off. A timer can be configured to allow the system to run for a set amount of time after the voltage drops below the threshold. More information about how ignition sensing works and how to configure it can be found in the IGN Module User Manual:

    The Cincoze ignition modules have maximum and minimum working voltage ranges depending on the voltage setting. This is only applicable to the ignition module for the system. Refer to the table below for these values:

    IGN voltage setting
    Working Voltage Range
    Voltage

    12V

    Maximum Working Voltage

    17.3V

    Minimum Working Voltage

    Manual, Drivers, Datasheet

    Replacement Power Connector

    How to Enable Auto Power On

    Option 1: Hardware

    here

    Option 2: BIOS

    Troubleshooting

    Internal Access

    How to Clear CMOS

    mSATA not detected

    Ignition Sensing

    Operating Voltage Range

  • Underneath the panel you will find a switch labeled AT/ATX.

  • Slide the switch to AT mode.

  • Auto power on is now enabled.

  • DS Series Front Plate
    DS Series Ignition Switch
    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the South Cluster menu.

    3. Open the Miscellaneous Configuration menu.

    4. Change the option Restore AC Power Loss to [Power on].

    5. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The SW connector on the back of the system can be used to attach an external power button. This can be useful if the system is mounted inside a cabinet or in a hard to reach location. It will function exactly the same as the power button in the front.

    Note that the system must be in ATX Mode (i.e. Non-auto-power) for this feature to work.

    • Locate the 2 pin terminal block connector in the accessory box.

    • Wire as shown. White is the ground in this example.

    • Connect a momentary switch to the connector by stripping the wires and tightening down the flathead screws by hand.

    • Connect the terminal block to the system.

    • Mount the button where desired.

    • The system can now be turned on and off using the button.

    • The button on the front of the system remains functional.

    Example Power Switch

    The DS-1000 series can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    Common bootup and power problems can be resolved through a CMOS reset.

    1. Loosen the two Torx T10 screws from the front panel.

    2. They will not come out, but the panel will come loose.

    3. Locate the clear CMOS switch.

    4. Move the switch to the clear position.

    5. Wait 30 seconds.

    6. Restore the switch to the normal position. The CMOS is now clear.

    DS Series Front Plate
    DS Series CMOS Switch

    The Cincoze series systems have an optional ignition sensing module, a feature that allows you to turn your Cincoze unit on or off through your vehicle power.

    So how exactly does ignition sensing work and how is it useful to you?

    Ignition sensing on the Cincoze series works such that the unit can be powered on or off depending on whether the vehicle itself is on or off. For example, if the vehicle ignition is turned on, the PC unit will power on. Likewise, when ignition is turned off, the PC unit will power off. A timer can be configured to allow the system to run for a set amount of time after the voltage drops below the threshold. More information about how ignition sensing works and how to configure it can be found in the IGN Module User Manual:

    The Cincoze ignition modules have maximum and minimum working voltage ranges depending on the voltage setting. This is only applicable to the ignition module for the system. Refer to the table below for these values:

    Technical Resources

    Manual, Drivers, Datasheet

    Replacement Power Connector

    How to Enable Auto Power On

    Option 1: Hardware

    here

    Option 2: BIOS

    Using the remote power button

    Troubleshooting

    Internal Access

    How to Clear CMOS

    Ignition Sensing

    Operating Voltage Range

    Frequently Asked Questions (FAQ)

    What is the maximum baudrate on the COM ports?

    The Cincoze model systems, including the DS series, support a baud rate of 230400 (or 230kbps). Make sure to use the latest driver available at links in the Drivers & Manuals section above. DS-1200 serial port specs: Fintek 81866A UART model. 128 Bytes FIFO

    How can I order replacement hot swap drive brackets?

    You can reach out to our Sales or Tech Support teams and ask for a quote for this part number: BRKT-HTSW-DS-K

    Power on the unit and press the Del key to access the BIOS

  • Navigate to the Chipset tab

  • Open the PCH-IO Config menu

  • Change “Power Fail After G3” to “S0 State”

  • Save changes and exit

  • Auto power on is now enabled

  • The P2002 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    Required tools: T10 Torx driver

    1. Remove the 6x torx screws that hold the lid in place

    1. Lift the lid off vertically. Moderate force may be required to break the thermal seal

    1. Set the lid aside

    1. Locate the SW2 switch block

    1. Flip switch #2 into the ON position

    2. Wait 30 seconds

    3. Restore the switch to its original position

    4. The CMOS has now been cleared

    5. Reinstall the top cover and the torx screws

    NOTE: The unit may power cycle several times before it boots up. This is normal.

    Some touchscreens require additional drivers to work on Ubuntu and similar OS distributions. This How-To will guide you through the installation.

    Manual, Drivers, Datasheet

    Replacement Power Connector

    Auto Power On

    Option 1: Hardware

    Option 2: BIOS

    here

    PoE Installation

    Troubleshooting

    Internal Access

    Clear CMOS

    Legacy Touch Screen Driver (Resistive Screens Only)

    Power on the system and immediately press the Del key a few times to access the BIOS

  • Navigate over to the Chipset tab and open the South Bridge menu

  • Change the option Restore AC Power Loss to [Power On]

  • Navigate to the Save & Exit tab and choose “Save Changes and Reset”

  • The P1001 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    Required tools: T10 Torx Driver

    1. Disconnect the unit from all connections (power, USB, ethernet, etc.)

    2. Remove the 8x Torx screws that hold the lid in place

    1. Lift the lid off vertically. Moderate force may be required to break the thermal seal.

    1. Set the lid aside

    1. The CMOS battery and CMOS reset switch are now exposed. The CMOS can be cleared by moving the blue switch to the ON position for 30 seconds

    1. The CMOS has now been cleared

    2. Reinstall the top cover and the torx screws

    NOTE: The unit may power cycle several times before it boots up. This is normal.

    For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information. Access Security Advisories

    Technical Resources

    Manual, Drivers, Datasheet

    Replacement Power Connector

    Enabling Auto Power

    Option 1: Hardware

    Option 2: BIOS

    Touchscreen Driver Installation (Linux) - For Resistive Screens Only
    here

    Troubleshooting

    Internal Access

    Clear CMOS

    Security Advisory

  • Underneath the panel you will find a switch labeled AT/ATX.

  • Slide the switch to AT mode.

  • Auto power on is now enabled.

  • Option 2: BIOS

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu.

    3. Change the Power Failure option to [Always On].

    4. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The DI series of products can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    1. Loosen the two Torx T10 screws from the front panel.

    2. They will not come out, but the panel will come loose.

    3. Locate the clear CMOS switch.

    4. Move the switch to the clear position.

    5. Wait 30 seconds.

    6. Restore the switch to the normal position. The CMOS is now clear.

    If the CMOS is cleared or the BIOS is restored to defaults, any mSATA drives will no longer be detected. Changing a setting in the BIOS can correct this.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu.

    3. Note the 3 slots all set to Mini-PCIe. This works for WiFi cards but not for mSATA storage drives. Change all 3 slots to mSATA mode. If your system is equipped with WiFi, some guess and check will be needed to determine which slot needs to stay in PCIe mode.

    4. Save changes and reset. The mSATA drive should now be detected.

    Manual, Drivers, Datasheet

    Replacement Power Connector

    How to Enable Auto Power On

    Option 1: Hardware

    here

    Troubleshooting

    Internal Access

    How to Clear CMOS

    mSATA not detected

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    Security Advisory

    Access Security Advisories

    GM-1000

    Technical Resources

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Enabling Auto Power On

    The GM-1000 has two options for auto power on. In this section we will go over both with instructions.

    Option 1: Hardware

    The easiest and most reliable method of enabling auto power on for the GM-1000 is through the hardware, which uses a switch underneath the front panel. The downside of this method is that the power button is completely disabled. If you manually shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    • Loosen the two captive Torx T10 screws on the front maintenance plate.

    • Remove the plate.

    • Slide the switch to AT mode to enable auto power on.

    • Slide the switch to ATX mode to disable auto power on.

    • Power on the system and immediately press the Del key a few times to access the BIOS

    • Navigate over to the Chipset tab and open the PCH-IO Menu

    • Locate the Power Failure option

    • Use the arrow keys to select “Always On”, then press enter

    • Press F10 to save and exit.

    • Auto power on is now enabled.

    The GM-1000 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

    If the GM-1000 fails to power on or is otherwise unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults.

    • Unplug the GM-1000 from power and all other devices.

    • Loosen the two captive Torx T10 screws on the front maintenance plate.

    • Remove the plate.

    • Locate the CMOS battery tray

    • Slide the switch to the clear position

    • Leave the switch in clear for 30 seconds

    • Slide the switch back to normal

    • The CMOS is now cleared

    The external fan option is required when using a graphics card. The relative performance of the two GPU options is shown below via Passmark score. Note that these are embedded MXM formfactor cards and thus slower than their PCI-E counterparts.

    Nvidia RTX A1000

    Nvidia Quadro P2000

    AMD Radeon E9174

    • Locate the wall mounting brackets and screws in the accessory box

    • Using a Torx T10 driver, screw the brackets into the bottom of the system

    Security Advisory

    For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information.

    P2102 / P2202

    Technical Resources

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Enabling Auto Power On

    The P2102 / P2202 series have two options for auto power on. The easiest and most reliable method is to use the hardware switch underneath the maintenance panel. The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    Option 1: Hardware

    • Remove the Torx T10 screw from the front maintenance panel.

    • Remove the panel

    • Locate the AT ATX switch

    • Slide the switch to AT mode for auto power on, slide to ATX to disable auto power on

    • Power on the system and immediately press the Del key a few times to access the BIOS.

    • Navigate over to the Chipset tab and open the PCH-IO configuration menu.

    • Change the Power Failure option to the desired setting

    • Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    The systems can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered. Precautions should be taken to avoid damaging the unit.

    • Perform this disassembly in an area free of static discharge.

    • Before beginning, touch a grounded metal surface to discharge your body of static electricity

    Remove x8 screws from the back/top of the system as indicated. You will need a Torx T10 screwdriver.

    • Unplug the unit completely from power. Unplug all devices.

    • Remove the Torx T10 screw from the front maintenance panel.

    • Remove the panel

    • Locate the clear CMOS switch

    • Slide the switch to rightmost position and wait 30 seconds

    • Slide the switch back to the left position

    • Reinstall the panel and power on the unit

    For the latest security advisories concerning OnLogic products, including vulnerability disclosures and necessary updates, please refer to our official Security Advisories page. It is recommended to regularly check this resource for critical security information.

    The CMOS is now clear. Several reboots are normal as the CMOS reinitializes.

     [Always on]: Enables auto power on. 
     [Always off]: Disables auto power on. 
     [Keep last state]: Auto power on only if the unit was already on. 

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    Security Advisory

    Access Security Advisories

    9.6V

    24V

    Maximum Working Voltage

    52V

    Minimum Working Voltage

    20V

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    Graphics Card Comparison

    Wall mounting brackets

    Frequently Asked Questions (FAQ)

    Why is there a battery icon? Does this system have an internal battery?
    • No, it does not. This model uses a laptop graphics card, which expects a battery. A fake battery is presented to the system so the graphics card runs at full speed.

    Why are there two power connectors?

    Terminal blocks support a maximum of 15 amps.

    • Input Voltage : 9-23v – must use both connectors

    • Input Voltage: 24-48v – use bottom connector only

    How do I use the DIO?

    The DIO module requires software implementation by the user. Please if you need example code.

    Datasheet
    Drivers
    Passmark Performance Benchmark
    Data Sheet
    Drivers
    Passmark Performance Benchmark
    Data Sheet
    Drivers
    Access Security Advisories
    contact us

    DA-1200

    Manual, Drivers, Datasheet

    As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.

    Additional Resources & Downloads:

    PXE Functional Manual:

    PXE Function Manual.pdf
    PDF · 1MB
    Open

    GPIO Package Download:

    Replacement Power Connector

    If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.

    Auto Power On

    The DA-1200 has two options for auto power on. These can be useful to restore a system's power in the case of power loss, as well as to troubleshoot power button failures to ensure the system is still powering on normally otherwise. In this section we will go over the two options step by step.

    Option 1: Hardware

    The easiest of the two methods to auto power on the DA-1200 is to use the switch on the front side of the unit. Follow these steps to do so:

    1. Remove the two Torx T10 screws indicated by the arrows below:

    1. Slide the AT/ATX switch over to AT.

    2. Auto power on is now enabled.

    The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.

    1. Power on the system and immediately press the Del key a few times to access the BIOS.

    2. Navigate over to the Chipset tab and open the PCH-IO Configuration menu.

    1. Change the option Power Failure to [Always on]

    2. Navigate to the Save & Exit tab and choose “Save Changes and Reset”

    This section provides a step-by-step guide for troubleshooting boot failures on the DA-1200 system. By following the procedures outlined below, users can independently identify and resolve common hardware issues (e.g., memory, display, storage) and BIOS-related problems. For more complex failures, this guide helps pinpoint the root cause, thereby streamlining the RMA process and minimizing system downtime.

    The DA-1200 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered. Here are the steps to open the unit:

    1. Loosen the 4 screws on the bottom panel of the system.

    1. Remove the bottom panel and then the system body from the chassis.

    1. Place the system body aside gently.

    Clearing CMOS will reset the system's BIOS settings, which may resolve potential BIOS-related issues. Before performing this procedure, power off the system and unplug the DC-IN power cable.

    1. Disconnect the unit from all connections (power, USB, ethernet, etc.)

    2. Remove the two Torx T10 screws shown by the arrows below:

    1. By default, the Clear CMOS Setting Switch is on the right → Move the switch to the left → Wait for 5 seconds → Move the switch back to the right (see below).

    After clearing the CMOS, you will want to perform a first boot test. This test will check the system’s first boot status after clearing the CMOS.

    1. Plug the system into the DC power adapter (DC-IN connector). The system should power on automatically.

    2. Check if the system beeps 4 times and if the power LED lights up green.

    3. If the system beeps 4 times, and the power LED is lit in green, proceed to the RAM test below

    4. If the system does not beep 4 times, or the power LED is not lit in green, the system’s motherboard may be faulty. It is recommended to send the system through the RMA process.

    This test will check the system’s memory. Unplug the DC-IN power cable and install a RAM module.

    The SO-DIMM socket is indicated on the left. The angle of installing a RAM module is indicated on the right.

    After plugging the system back to its DC power supply:

    The system’s Power LED lights up (about 1 minute) → Power LED turns off (about 5 seconds) → Power LED lights up again → The system beeps once after about 3 seconds.

    1. If the system beeps one time, and the power LED is lit in green, proceed to the Monitor test below.

    2. If the system beeps 4 times, the system cannot detect the RAM module. Try installing a different RAM module.

    3. If the system beeps one time after installing a different RAM module, the original RAM module may be faulty. It is recommended to send the RAM module through the RMA process.

    4. If the system beeps 4 times even after installing different RAM modules, and the different RAM modules are functional in other systems, the system’s SO-DIMM slot may be faulty. It is recommended to send the system through the RMA process.

    This test will check the system’s DisplayPort and graphics output. Unplug the DC-IN power cable and connect the DisplayPort cable as indicated below. Next, reconnect the power cable.

    1. If the system beeps one time, the power LED is lit in green, and the monitor shows BIOS, proceed to the USB Keyboard test below

    2. If the system beeps one time, the power LED is lit in green, but the monitor does not show any display output, try using a different DP cable and/or monitor.

    3. If the monitor shows BIOS after using a different DP cable and/or monitor, the original cable and/or monitor may be faulty. It is recommended to send the DP cable and/or the monitor through the RMA process.

    4. If the monitor does not show any display output even after using a different DP cable and/or monitor, and the different DP cable and/or monitor is functional with other systems, the system’s DP port may be faulty. It is recommended to send the system through the RMA process.

    This test will check the system’s USB ports. While the system is on, connect the USB keyboard and set the date and time in BIOS. Next, press F10 to save & exit. The system should automatically return to BIOS (see below).

    This test will check the system’s storage drives. Unplug the DC-IN power cable and install an SSD. Next, reconnect the power cable.

    Press DEL to enter BIOS. Navigate to Advanced → SATA Configuration. Check if the BIOS detects an SSD in the corresponding SATA port (see below).

    1. If the BIOS detects an SSD, proceed to the OS Boot Test below.

    2. If the BIOS does not detect an SSD, try using a different SSD.

    3. If the BIOS detects an SSD after using a different SSD, the original SSD may be faulty. It is recommended to send the SSD through the RMA process.

    4. If the BIOS does not detect an SSD even after using a different SSD, and the different SSD is functional when used in a different system, the system’s storage interface may be faulty. It is recommended to send the system through the RMA process.

    If your system has an mSATA installed, the mSATA drive is installed into an mPCIe/mSATA slot. This slot has a BIOS setting selector to set how the device is detected, and needs to match. If an installed mSATA is not detected in the BIOS or OS installer, check to make sure the BIOS setting is set to mSATA.

    1. Go to Chipset -> PCH-IO Configuration -> CN1 Function Switch -> Set this to “mSATA“

    2. Press F10 to Save & Exit

    This test will check if the system can enter the operating system (OS). Press DEL to enter BIOS. Navigate to Boot and check for a drive listed under Boot Option #1 (see below).

    Press F10 to Save & Exit. The system should automatically boot into the selected OS.

    1. If the system boots into the selected OS, proceed to the Power Button Test below.

    2. If there is no OS listed under Boot Option #1, this indicates that there is no OS on the SSD or the installed OS is not in UEFI mode. An OS installation is required.

    3. To install Windows, you can go to our on this site.

    4. To install Ubuntu, you can go to our on this site.

    This test will check the system’s power button. Unplug the DC-IN power cable and set the system to ATX mode by moving the switch to the right.

    Reconnect the power cable, then press the power button to turn it on as indicated below.

    1. If the system turns on, the system is functioning normally.

    2. If the system does not turn on, the system’s power button may be faulty. It is recommended to send the system through the RMA process.

    More information on mounting hardware, including steps for installation, can be found in the product manual on the Cincoze product page linked at the top of this page

    If the OS was supplied by OnLogic, please reach out to Technical Support to retrieve a copy of your image files.

    Option 2: BIOS

    Troubleshooting

    Internal Access

    Clear CMOS

    RAM Test

    Monitor Test

    USB Keyboard Test

    SSD test

    This does not apply to 2.5″ storage drives.

    Operating System Boot Test

    Power Button Test

    Mounting

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    Linux Support section
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