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HX520 Series Technical Resources

Drivers and Manuals

User Manual

MCU Manual

Hardware Installation & Maintenance Manual

LPMCU Tool

Windows

Ubuntu

DIO Python Package

Download

Drivers

Drivers are available in INF formats, which can be installed via a Windows deployment server, or through the Device Manager. Follow our guide for Installing via Device Manager here.

Windows 11 – Download

BIOS Updates

VersionLink
Z01-0009S010Download
Update the BIOS with the file(s) above. You can follow this how-to guide for installation instructions.

Frequently Asked Questions (FAQ)

Supported Operating Systems

  • Windows 11 Professional
  • Windows 11 IoT Enterprise 2024 LTSC
  • Windows 10 IoT Enterprise 2021 LTSC
  • Ubuntu 24.04 Desktop LTS64-bit
  • Ubuntu 24.04 Server LTS 64-bit
  • Ubuntu 22.04 Desktop LTS64-bit
  • Ubuntu 22.04 Server LTS 64-bit

Disassembly Instructions

Properly opening OnLogic systems does not void the warranty in most cases, however, some precautions are necessary to avoid damaging the system. Please be sure to properly ground yourself before working on the internal components of the systems.

All of the different system models in this series begin their disassembly by removing the bottom plate:

  • Begin by removing the four screws from the bottom plate, shown here

HX521 Disassembly

After removing the bottom plate, you will have access to the motherboard. The motherboard used is the same for all variants in this series. Here is the layout:

HX522 Disassembly

  • You will now have access to the hot swap bay section of your system
  • Further disassembly is possible but not recommended. Please contact Technical support before continuing

HX523 Disassembly

  • You will now have access to the modbay section of your system
  • Further disassembly is possible but not recommended. Please contact Technical support before continuing

HX524 Disassembly

  • You will now have access to the PCIe expansion section of your system
  • Further disassembly is possible but not recommended. Please contact Technical support before continuing

HX525 Disassembly

  • You will now have access to the PCIe expansion section of your system
  • Further disassembly is possible but not recommended. Please contact Technical support before continuing

Troubleshooting

Clearing the CMOS

If the system fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults. 

  • The CMOS reset button on all HX52X systems can be found next to the power button, as indicated here
  • To perform the reset, begin by powering off the system
  • While holding the reset button, press power button to power the system on
  • After 5 seconds, release the button
  • The screen will show “System will reboot to reset to default.”  and will prompt the user to press “ok”
  • The system will reset
  • The reset to default completes
Updated on June 9, 2025

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