First time setup
Click here for the quick start guide.
Frequently Asked Questions
What version of Ignition Edge does OnLogic currently install?
OnLogic currently installs version 8.1.0 for all IGN systems.
What version of Ignition Edge do I have installed?
From the Gateway Webpage. Navigate to Config > Modules, you will see a list of all modules. The version will be displayed in its own field.
Refer to the Ignition Manual Page “Installing or Upgrading a Module” for more information
Do I receive credit for the licenses I buy through OnLogic for the Inductive Automation Integrator rankings?
Yes, all licenses purchased through OnLogic are reported to Inductive Automation at the time of purchase automatically.
I use an older version of Ignition Edge, can I downgrade to an older version?
Yes. You can download older versions of the installer from the Inductive Automation website back to 8.0.1. Please note Ignition Edge is only compatible with Ignition 8.0 and later
How do I activate the license code I receive from OnLogic?
Refer to the Ignition Manual Page “Licensing & Activation” for a variety of methods to activate your Ignition Edge license. Until this is done, your Ignition Edge instance will be running in trial mode.
How many devices can I connect to my server?
Thanks to Ignition’s ‘sold by the server’ licensing scheme, there is no hard limit to the number of devices you can connect to a server. In practice, however, hardware limitations will put a cap on how many devices can feed back into a single server. The limits are usually caused by one of two things:
- Network interface throughput
- Processor speed/available time
Understanding these limitations can help you get the most out of your hardware, so let’s take a closer look at each of them.
Processor Speed
Processor speed limitations occur when the sever is receiving more data than it can process. They can be overcome in a few ways:
- Reducing device poll rate
- Upgrading server hardware
- Adding additional servers
Reducing the device poll rate will cause your devices to send data less often, which gives your server more time for processing. It’s a good choice when the information you monitor doesn’t need updating in real time. Upgrading server hardware, on the other hand, uses increased raw power to crunch through data faster. Finally, adding additional servers has the same effect as upgrading hardware, but requires purchasing more Ignition server licenses.
Network Interface Throughput
When running many devices into a single server network port, it’s possible to outstrip that port’s bandwidth. When this happens you will have to address the issue, or risk losing data. Luckily, there are a few ways to mitigate the problem:
- Reducing device poll rate
- Implementing load balancing
- Using sub-nets or multiple networks
- Adding additional servers
As above, reducing device poll rate will decrease the data load of the system. However, it’s only an option when less-than-realtime monitoring is acceptable.
Adding additional servers, or using more network interfaces can help provide more bandwidth. However, you may find that your data load tends to overwhelm a single server instead of using all of your servers evenly.
To combat this, you can use load balancing techniques to evenly distribute your device load. Which will spread it across multiple network interfaces or servers, and help you get the very most out of your device.
For more information on Ingition, and how to make it work for you, visit https://www.inductiveuniversity.com/.