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AC101 Technical Resources

Documents and Downloads

AC101 Spec Sheet & Dimensional Drawings

AC101 Product Manual

AC101 BIOS Manual

AC101 BMC (Server Management) Manual


AC101 Windows 10 & 11 Drivers

BIOS Updates

Bios VersionRelease DateLink
21.01.OL09December 18th 2023Download
Update the BIOS with the downloaded file(s) above. Refer to the AC101 BIOS Manual (linked above), Section 5.16 – Instant Flash for update procedure.

Frequently Asked Questions

What is BMC, and what is it for?

General information about the BMC, or Baseboard Management Controller, are discussed on our blog post here.

Where are the storage drives shown in the BIOS?

Storage drives are shown in a few different places in the BIOS depending on the type (SATA vs. NVMe) and where its connected (Oculink vs. M.2 PCIe).
SATA: Advanced -> Storage Configuration -> SATA_4 – SATA7 visible
Oculink: Advanced -> Storage Configuration -> Oculink1_SATA_0 – Oculink1_SATA_3
NVMe: Advanced -> NVME Configuration -> Shows a list of available drives. Select a specific drive to view additional information about it.
RAID: Advanced -> Intel® Rapid Storage Technology -> Shows any configurated RAID arrays, and selecting one will display the Selected Disks in the particular RAID volume.

RAID Setup

RAID is supported for both NVMe and SATA drives on the AC101 system, but require slightly different settings. These differences are noted below in Step 3. Any data on the selected drivers will be lost when creating a new RAID array. After creating a a new RAID array, you can then install an OS. If installing Windows, make sure to download the drivers from above.

  1. Access the BIOS by pressing F2 while the system is starting up.
  2. Navigate to Advanced → VMD Configuration → Enabled VMD controller → Set to [Enabled]


  1. Map this Root Port Under VMD → Set to [Enabled]

For NVMe:

  1. Enable VMD Global Mapping → Set to [Enabled]
VMD Configuration options - indicates NVMe and SATA RAID settings
  1. Save changes by pressing F10 and reboot the system.
  2. Go back into the BIOS and configure the RAID array under: Advanced → Intel® Rapid Storage Technology → Create RAID Volume
  3. Configure RAID using your preferred settings.
    Note that [x] indicates that the drive is “selected” for use in the RAID array.
Create RAID Volume - RAID level and Disk select options shown.
  1. Press F10 to Save & Exit. The RAID array is now created and ready to be used.

Opening the AC101

Front panel access & Serial label

Unlock front panel w/ key

Unlock the front panel using the included keys in the accessory box

The front panel can now be removed. Pull from the left side (the side with the lock) first.

You now have access to the power button, USB ports, and serial label tag. Pull the tab for easy access to your unit’s serial number and BMC MAC information. A second label can be found on the bottom of the unit as well.

Opening the System

The AC101 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered.

  1. Make sure the system is disconnected from power, monitor, and all peripheral connections before proceeding.
  2. Loosen the black retaining screw on the back of the system.
Lid back screw
  1. Unlock the lid latch and press the blue button to release it. Pull back on the latch arm to loosen the lid.
lid latch release
  1. The lid can now be removed. The internals of the system can be accessed for maintenance and troubleshooting.
System shown with optional configuration options

Adding/Removing PCIe card

Additional motherboard ports and troubleshooting may require access under the PCIe card (if installed). Follow these steps to safely remove the PCIe card and support bracket.

  1. Remove the retention screw on the back of the system (circled in Orange).

    If you have a longer PCIe card, such as some GPUs, it may have an extra supporting bracket. Remove the x2 screws located near the back of the PCIe card (circled in Blue).
  1. Remove the PCIe card by lifting straight up. Be careful of any cables running around the support bracket or connected to the card. You can pull up using the hole in the metal bracket.


Clear the CMOS

If the system fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults.

  1. Disconnect the system from all cables/connection (i.e. power, video, etc.) Follow the Opening the System instructions above to gain access to the motherboard. If a PCIe card is installed, you may need to remove it. Follow the Adding/Removing PCIe card instructions above, if needed.
  1. Locate the CMOS pads indicated by the orange circle
  1. Once you’ve located the CLRCMOS1 pads, use a screwdriver or other conductive tool to short the pads together for at least 30 seconds.

After at least 30 seconds, the CMOS has been cleared. Reassemble the system and power it back up. The unit may restart several times while the motherboard reinitializes.

If you continue to experience issues with the system, contact Tech Support for further assistance.

Reset BMC

In the event the BMC is not-functional, or the CMOS reset does not restore proper functionality to the system, the BMC can be rebooted manually following these steps.

  1. In order to reboot the BMC functionality of the motherboard, locate the “ID” button on the back of the system.
  1. Press and hold the button for at least 5 seconds. This will force a reboot of the BMC chip on the motherboard.
Updated on May 15, 2024

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