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MK400 Technical Resources

MK400-40 AMD Ryzen Server

ASRock X570D4U-2L2T Motherboard

Drivers and Manuals

User Manual

Drivers (Windows 10)

Enabling Auto Power On

  • Power on the server and press F2 a few times to access the BIOS
  • Navigate to the Advanced tab
  • Open the Chipset Configuration menu
  • Locate the Restore AC Power Loss option
  • Change it to “Power ON’
  • Press F10 to save and exit.

Troubleshooting

Clearing the CMOS

If the server fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults. Ensure this procedure is done in a static safe environment. A grounding strap is recommended.

  • Unplug the server completely from power and all peripherals
  • Remove one phillips screw from each side of the lid near the front
  • Depress the locking buttons and slide the lid towards the back of the server
  • After 2″ of travel, lift the lid straight up to remove it.
  • Locate the clear CMOS solder pads
  • Locate the clear CMOS solder pads
  • Using a flathead screwdriver or similar conductive tool, short the two pins together for 30 seconds
  • Slide the lid back on, reconnect the server, and power it on
  • It may reboot several times to re-detect hardware
  • If it continues to malfunction, contact technical support.

MK400-60 AMD Epyc Edge Server

AsRock ROMED8-2T/BCM Motherboard

* A new motherboard revision was released by AsRock with a different Ethernet controller, the ROMED8-2T-BCM. Any MK400-60 units received after December 14th 2022 will need the updated driver package. The user manual includes both motherboard options.

Drivers and Manuals

User Manual

Updated driver package for ROMED8-2T-BCM: Drivers (Windows Server)
Units received before December 14th 2022 for ROMED8-2T: Older Drivers (Windows Server)

Enabling Auto Power On

  • Power on the server and press F2 a few times to access the BIOS
  • Navigate to the Advanced tab
  • Open the Chipset Configuration menu
  • Locate the Restore AC Power Loss option
  • Change it to “Power ON’
  • Press F10 to save & exit, and enter to confirm
  • Auto power on is now enabled

Troubleshooting

Clearing the CMOS

If the server fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults. Ensure this procedure is done in a static safe environment. A grounding strap is recommended.

  • Unplug the server completely from power and all peripherals
  • Remove one phillips screw from each side of the lid near the front
  • Depress the locking buttons and slide the lid towards the back of the server
  • After 2″ of travel, lift the lid straight up to remove it.
  • Locate the clear CMOS solder pads
  • Locate the clear CMOS solder pads
  • Using a flathead screwdriver or similar conductive tool, short the two pins together for 30 seconds
  • Slide the lid back on, reconnect the server, and power it on
  • It may reboot several times to re-detect hardware
  • If it continues to malfunction, contact technical support.

Updating the BIOS and BMC on MK400-60

Preparing the flash drive.

A small (16GB or less) flash drive is required for this process.

Begin by installing DOS to the flash drive per this tutorial.

Download this zip file and extract the contents directly onto the flash drive. Several files will be overwritten. This is ok.

Performing the update

  • Begin by removing any graphics cards from the system. It is safest to remove all other PCIe cards as well.
  • Connect VGA to the system. It is required to use VGA during the BMC update.
  • Plug the flash drive you created in the previous steps.
  • Power on the server. With the graphics card removed it may take an extra few minutes to switch over to VGA and output a video signal.
  • Once you see the splash screen, press the Del key a few times to access the BIOS.
  • Navigate to the Boot tab and set “Boot Option #1” to your flash drive.
  • Press F10 to Save & Exit.
  • The server will reboot and after a few minutes you should see the DOS screen with the update prompt.
  • Press Y and then Enter to begin the BMC update.
  • The update will take approximately 5 minutes.
  • The server will automatically reboot when the update is complete.
  • After the server reboots, it will go back to the DOS prompt. Unplug the flash drive and press control-alt-del to reboot.
  • It is safe to do this as long as you have not yet pressed Y and Enter.
  • Go back into the BIOS with the Del key.
  • Navigate to the Advanced tab and choose Instant Flash
  • Press enter to begin the BIOS update.
  • When the update has completed, the system will say “press any key to reboot”
  • Unplug the flash drive and press any key.
  • The update process is now complete.
  • Unplug the system and reinstall any cards you removed for the update.
  • On the next boot, the system may take an extra few minutes to switch back to the graphics card.

MK400-70 Intel Cascade Lake Xeon Scalable Edge Server

ASRock EPC621D8A Motherboard

Drivers and Manuals

User Manual

Drivers (Windows Server)

IPMI Configuration Guide

Enabling Auto Power On

  • Power on the server and press F2 a few times to access the BIOS
  • Navigate to the Advanced tab
  • Open the Chipset Configuration menu
  • Locate the Restore AC Power Loss option
  • Change it to “Power ON’
  • Press F10 to save & exit, and enter to confirm
  • Auto power on is now enabled

Troubleshooting

Clearing the CMOS

If the server fails to power on or is unresponsive, clearing the CMOS may help. It will also restore the BIOS to factory defaults. Ensure this procedure is done in a static safe environment. A grounding strap is recommended.

  • Unplug the server completely from power and all peripherals
  • Remove one phillips screw from each side of the lid near the front
  • Depress the locking buttons and slide the lid towards the back of the server
  • After 2″ of travel, lift the lid straight up to remove it.

Locate the CMOS battery
  • Gently move back the tab and pull the battery straight up out of the socket
  • Use a metal tool to short the two sides of the battery holder together for 30 seconds
  • Reinsert the battery and ensure the orientation matches this picture
  • Slide the lid back on, reconnect the server, and power it on
  • It may reboot several times to re-detect hardware
  • If it continues to malfunction, contact technical support.

How to determine the BMC / management interface IP Address

  • Press the F2 key at power on to access the BIOS
  • Under the Server Mgmt tab, open the BMC Network Configuration menu
  • The IP address is listed
  • The management interface can be accessed by using this address in a browser on the same LAN
Updated on June 9, 2023

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