DA-1200
Manual, Drivers, Datasheet
As a certified OnLogic solution, all detailed product documentation, including user manuals, technical specifications, regulatory information, and software downloads, is available directly on the manufacturer support site linked below.
Additional Resources & Downloads:
PXE Functional Manual:
GPIO Package Download:
Replacement Power Connector
If you need an additional mating connector for your system’s power port, you can acquire our CBP123 component from our website, here.
Auto Power On
The DA-1200 has two options for auto power on. These can be useful to restore a system's power in the case of power loss, as well as to troubleshoot power button failures to ensure the system is still powering on normally otherwise. In this section we will go over the two options step by step.
Option 1: Hardware
The easiest of the two methods to auto power on the DA-1200 is to use the switch on the front side of the unit. Follow these steps to do so:
Remove the two Torx T10 screws indicated by the arrows below:
Slide the AT/ATX switch over to AT.
Auto power on is now enabled.
The downside of this method is that the power button is completely disabled. If you shut down the PC, you will need to cycle power to restart it. If that is an issue for your use case, use option 2 instead.
Option 2: BIOS
Power on the system and immediately press the Del key a few times to access the BIOS.
Navigate over to the Chipset tab and open the PCH-IO Configuration menu.
Change the option Power Failure to [Always on]
Navigate to the Save & Exit tab and choose “Save Changes and Reset”
Troubleshooting
This section provides a step-by-step guide for troubleshooting boot failures on the DA-1200 system. By following the procedures outlined below, users can independently identify and resolve common hardware issues (e.g., memory, display, storage) and BIOS-related problems. For more complex failures, this guide helps pinpoint the root cause, thereby streamlining the RMA process and minimizing system downtime.
Internal Access
The DA-1200 can be opened by the user. This does not void the warranty, however, any damage caused by doing so will not be covered. Here are the steps to open the unit:
Loosen the 4 screws on the bottom panel of the system.
Remove the bottom panel and then the system body from the chassis.
Place the system body aside gently.
Clear CMOS
Clearing CMOS will reset the system's BIOS settings, which may resolve potential BIOS-related issues. Before performing this procedure, power off the system and unplug the DC-IN power cable.
Disconnect the unit from all connections (power, USB, ethernet, etc.)
Remove the two Torx T10 screws shown by the arrows below:
By default, the Clear CMOS Setting Switch is on the right → Move the switch to the left → Wait for 5 seconds → Move the switch back to the right (see below).
After clearing the CMOS, you will want to perform a first boot test. This test will check the system’s first boot status after clearing the CMOS.
Plug the system into the DC power adapter (DC-IN connector). The system should power on automatically.
Check if the system beeps 4 times and if the power LED lights up green.
If the system beeps 4 times, and the power LED is lit in green, proceed to the RAM test below
If the system does not beep 4 times, or the power LED is not lit in green, the system’s motherboard may be faulty. It is recommended to send the system through the RMA process.
RAM Test
This test will check the system’s memory. Unplug the DC-IN power cable and install a RAM module.
The SO-DIMM socket is indicated on the left. The angle of installing a RAM module is indicated on the right.
After plugging the system back to its DC power supply:
The system’s Power LED lights up (about 1 minute) → Power LED turns off (about 5 seconds) → Power LED lights up again → The system beeps once after about 3 seconds.
If the system beeps one time, and the power LED is lit in green, proceed to the Monitor test below.
If the system beeps 4 times, the system cannot detect the RAM module. Try installing a different RAM module.
If the system beeps one time after installing a different RAM module, the original RAM module may be faulty. It is recommended to send the RAM module through the RMA process.
If the system beeps 4 times even after installing different RAM modules, and the different RAM modules are functional in other systems, the system’s SO-DIMM slot may be faulty. It is recommended to send the system through the RMA process.
Monitor Test
This test will check the system’s DisplayPort and graphics output. Unplug the DC-IN power cable and connect the DisplayPort cable as indicated below. Next, reconnect the power cable.
If the system beeps one time, the power LED is lit in green, and the monitor shows BIOS, proceed to the USB Keyboard test below
If the system beeps one time, the power LED is lit in green, but the monitor does not show any display output, try using a different DP cable and/or monitor.
If the monitor shows BIOS after using a different DP cable and/or monitor, the original cable and/or monitor may be faulty. It is recommended to send the DP cable and/or the monitor through the RMA process.
If the monitor does not show any display output even after using a different DP cable and/or monitor, and the different DP cable and/or monitor is functional with other systems, the system’s DP port may be faulty. It is recommended to send the system through the RMA process.
USB Keyboard Test
This test will check the system’s USB ports. While the system is on, connect the USB keyboard and set the date and time in BIOS. Next, press F10 to save & exit. The system should automatically return to BIOS (see below).
SSD test
This test will check the system’s storage drives. Unplug the DC-IN power cable and install an SSD. Next, reconnect the power cable.
Press DEL to enter BIOS. Navigate to Advanced → SATA Configuration. Check if the BIOS detects an SSD in the corresponding SATA port (see below).
If the BIOS detects an SSD, proceed to the OS Boot Test below.
If the BIOS does not detect an SSD, try using a different SSD.
If the BIOS detects an SSD after using a different SSD, the original SSD may be faulty. It is recommended to send the SSD through the RMA process.
If the BIOS does not detect an SSD even after using a different SSD, and the different SSD is functional when used in a different system, the system’s storage interface may be faulty. It is recommended to send the system through the RMA process.
If your system has an mSATA installed, the mSATA drive is installed into an mPCIe/mSATA slot. This slot has a BIOS setting selector to set how the device is detected, and needs to match. If an installed mSATA is not detected in the BIOS or OS installer, check to make sure the BIOS setting is set to mSATA.
Go to Chipset -> PCH-IO Configuration -> CN1 Function Switch -> Set this to “mSATA“
Press F10 to Save & Exit
Operating System Boot Test
This test will check if the system can enter the operating system (OS). Press DEL to enter BIOS. Navigate to Boot and check for a drive listed under Boot Option #1 (see below).
Press F10 to Save & Exit. The system should automatically boot into the selected OS.
If the system boots into the selected OS, proceed to the Power Button Test below.
If there is no OS listed under Boot Option #1, this indicates that there is no OS on the SSD or the installed OS is not in UEFI mode. An OS installation is required.
To install Windows, you can go to our Windows Support section on this site.
To install Ubuntu, you can go to our Linux Support section on this site.
If the OS was supplied by OnLogic, please reach out to Technical Support to retrieve a copy of your image files.
Power Button Test
This test will check the system’s power button. Unplug the DC-IN power cable and set the system to ATX mode by moving the switch to the right.
Reconnect the power cable, then press the power button to turn it on as indicated below.
If the system turns on, the system is functioning normally.
If the system does not turn on, the system’s power button may be faulty. It is recommended to send the system through the RMA process.
Mounting
More information on mounting hardware, including steps for installation, can be found in the product manual on the Cincoze product page linked at the top of this page
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